Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Dana Ludlow

Woodland Hills,CA

Summary

Detail-oriented receptionist with a robust background in customer service and problem-solving. Known for managing front desk operations and maintaining accurate client records, ready to support organizational goals through effective communication.

Overview

35
35
years of professional experience

Work History

Receptionist

Western Costume Company
11041 Vanowen Street
04.2004 - 01.2026
  • Managed front desk operations to ensure smooth visitor experiences.
  • Coordinated scheduling and appointment management for executives and clients.
  • Processed incoming calls, directing inquiries to appropriate departments efficiently.
  • Maintained accurate records of communications and client interactions in database systems.

Dispatcher

Air Flow Appliance Repair
6747 Odessa Street
11.1993 - 10.2000
  • Coordinated service calls, optimizing technician schedules for efficient route management.
  • Managed customer inquiries, ensuring timely resolution and maintaining high satisfaction levels.
  • Implemented workflow improvements, enhancing communication between technicians and dispatch team.
  • Monitored job progress in real-time, adjusting schedules to meet changing demands and priorities.

Reservation Agent

Budget Car Rental
Sepulveda Van Nuys,Ca
09.1990 - 07.1992
  • Managed customer inquiries regarding vehicle availability and rental procedures.
  • Processed reservations using proprietary software to ensure accuracy and efficiency.
  • Coordinated with team members to optimize vehicle allocation and maximize fleet utilization.
  • Provided exceptional customer service, resolving issues and ensuring a positive rental experience.

Education

No Degree - General Studies

Valley College
Sherman Oaks, CA

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Timeline

Receptionist

Western Costume Company
04.2004 - 01.2026

Dispatcher

Air Flow Appliance Repair
11.1993 - 10.2000

Reservation Agent

Budget Car Rental
09.1990 - 07.1992

No Degree - General Studies

Valley College
Dana Ludlow