Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dana Malusa

Mays Landing,NJ

Summary

Dedicated and skilled in management. Expert in staff training and compliance with food safety regulations, leading to improved customer satisfaction and operational efficiency. Committed to a positive customer and staff environment, and maintaining high cleanliness standards. with over 30 years of experience in staff training, customer relations, and conflict resolution. Proven ability to enhance dining experiences through effective menu development and team leadership. Dedicated and skilled, adept at resolving customer complaints, and enhancing shopping experiences, ready to leverage expertise to drive customer loyalty and operational success.

Overview

32
32
years of professional experience

Work History

Restaurant Manager

Malusa and sons inc
Cape May Court House, New Jersey
06.1994 - 01.2026
  • Oversaw daily operations of restaurant, managing staff scheduling and inventory control.
  • Trained and supervised team members in customer service and food safety protocols.
  • Developed menus and specials to attract customers and enhance dining experience.
  • Ensured compliance with health regulations while maintaining cleanliness standards.
  • Resolved customer complaints promptly to maintain positive guest relationships.
  • Maintained thorough records of sales transactions and daily shift reports.
  • Inspected dining areas for cleanliness and safety adherence regularly.
  • Managed accounts payable, receivable, and payroll efficiently.

Education

High School Diploma -

Vineland High
Vineland, NJ
06-1985

Skills

  • Menu development
  • Staff training
  • Customer relations
  • Food safety regulations
  • Conflict resolution
  • Time management
  • Cost control
  • Team leadership
  • Problem solving
  • Effective communication
  • Full service restaurant background
  • Take-out service
  • Staff scheduling
  • Shift management
  • Customer loyalty
  • Team management
  • Employee schedule management

References

References available upon request.

Timeline

Restaurant Manager

Malusa and sons inc
06.1994 - 01.2026

High School Diploma -

Vineland High
Dana Malusa