Dana Miles
Dover,OH
Summary
Dynamic Certified Medical Assistant with extensive experience at Cleveland Clinic Union Hospital,
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Cleveland Clinic Union Hospital First Care/Workwell
06.2007 - Current
- Administered patient care and clinical support in fast-paced healthcare environment.
- Coordinated patient appointments, ensuring efficient workflow and optimal scheduling.
- Assisted with medical procedures, enhancing patient comfort and safety during examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Certified Medical Assistant
Dr.Miguel Bravo,MD
07.2004 - 09.2014
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Associate of Science - Medical Assisting
Stark State College
Canton, OHSkills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Medication administration
- Electronic health records
- Vital sign monitoring
- Patient documentation
- Wound care
- Patient assessments
- Inventory and supply management
- Payment collection
- Multitasking and organization
- Triage assessment
- Basic life support
- Patient education
- Phlebotomy techniques
- Telephone etiquette
- Blood pressure measurement
- Injection administration
- Insurance confirmation
- Immunization administration
- Medical terminology knowledge
- CPR
- First aid
- Drug screening collection
- Breathe Alcohol collection
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Cleveland Clinic Union Hospital First Care/Workwell
06.2007 - Current
Certified Medical Assistant
Dr.Miguel Bravo,MD
07.2004 - 09.2014
Associate of Science - Medical Assisting
Stark State College