Summary
Overview
Work History
Education
Skills
Timeline
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Dana Moore

Hot Springs,AR

Summary

Detail-oriented Title Clerk at 371 Auto Sales with expertise in document title management and a proven track record of enhancing customer satisfaction. Skilled in resolving complex title issues and maintaining organized file management, I excel in communication and attention to detail, ensuring timely and accurate vehicle transactions.

Experienced with title documentation processes, ensuring accurate and compliant record-keeping. Uses meticulous attention to detail and organizational skills to manage complex paperwork. Knowledge of regulatory standards and customer service, fostering seamless operations and client satisfaction.

Overview

26
26
years of professional experience

Work History

Title Clerk

371 Auto Sales
05.1999 - 12.2024
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Communicated with customers to resolve common title issues.
  • Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
  • Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
  • Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
  • Calculated and remitted state sales tax, service, and other charges.
  • Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
  • Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.

Order Picker

L&R Distribution
02.2022 - 11.2022
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Excellent communication skills, both verbal and written.
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.

Education

High School Diploma -

Taylor High School
Taylor, AR
05-1994

Skills

  • Document title management
  • Organized file management
  • Attention to detail
  • Notary public

Timeline

Order Picker

L&R Distribution
02.2022 - 11.2022

Title Clerk

371 Auto Sales
05.1999 - 12.2024

High School Diploma -

Taylor High School

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Dana Moore