Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Newman

Mission,KS

Summary

Diligent service industry professional with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring a seamless dining experience.

Overview

20
20
years of professional experience

Work History

Server

The Big Biscuit
09.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with TOAST POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Bartender

Sharks Restaurant & Billiards
03.2016 - 09.2016
  • Served high customer volumes during special events, nights, and weekends, including prevention of excessive guest intoxication and adhering to state laws regarding alcoholic beverage services and customer regulations.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, set up or break down of space for the incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace during and post shift, ensuring compliance with health and safety regulations.

Expo Runner

Melbee's Bistro
04.2005 - 03.2007
  • Developed strong communication skills while liaising between front-of-house and back-of-house teams to serve multi-course pre-fixe orders, including communication to the chef to execute priorities and special guest requests.
  • Fine dining etiquette in presenting product to guests, table setting, wine pairing and service, and extensive seasonal menu knowledge.

Education

Associates in Nursing

National American University
Kansas City

Skills

  • Dedicated work ethic
  • Cash management
  • Food running
  • Food and beverage pairings
  • Menu presentation
  • Wine service
  • High volume dining
  • Point of sale operation
  • Tableside etiquette
  • Table setting knowledge

Timeline

Server

The Big Biscuit
09.2024 - Current

Bartender

Sharks Restaurant & Billiards
03.2016 - 09.2016

Expo Runner

Melbee's Bistro
04.2005 - 03.2007

Associates in Nursing

National American University

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