Talented Owner with excellent marketing, customer service and facility oversight skills and more than 23 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
24
24
years of professional experience
Work History
Owner
Classy CrossRoads Boutique
Jacksonville, FL And Macclenny, FL
05.2011 - Current
Managed day-to-day business operations and buyer for CCRB
Consulted with customers to assess needs of special occasions or daily wardrobe needs
Established foundational processes for business operations.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Evaluated suppliers to maintain cost controls and improve operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Store displays and floor changes
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Data Entry for online store
Photography
Marketing
Advertising
Managed Social Media on all platforms
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Conducted target market research to discover customer needs and analyze competitor trends.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Generated revenues yearly and effectively capitalized on industry growth.
Discovered areas of improvement by generating quarterly operational and sales reports.
Prepared bank deposits and handled business sales, returns and transaction reports.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Classy CrossRoads is still an operating online store selling on multiple platforms. Sold the two brick and mortar locations to grow and capitalize on the fast and growing online sales. Created an excellent selling account with Amazon to continue the growth of CCRB. Classy is now generating over 2.2 Million in sales yearly.
Circle K Furniture
Self-employeed
Jacksonville, FL
01.2000 - 01.2010
Buyer
Interior Decorator for customers
Sales
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Staffing of employees
Provided exceptional services and pleasant shopping experiences to retail customers.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Training of new hires
Built customer loyalty and retention by delivering excellent shopping experiences.
Managed efficient cash register operations.
Accounting
Family owned furniture store for 25 years averaging yearly sales of 2 Million a year and grew the business to a 8 Million in sales in 4 years. Sold the business in 2010 with a yearly sales of over 10 Million.