Dana Ridner
Temperance,MI
Summary
re. Enthusiastic Manicurist offering 20 years of experience in manicures, pedicures, sales and specialty services.
Overview
23
23
years of professional experience
Work History
Managing Manicurist
Seif Employed
Sylvania, OH
09.2015 - Current
- Completed daily customer appointments and updated master schedule.
- Conducted consultations with clients to determine their needs and preferences.
- Built repeat client base to increase profits and stabilize cash flow.
- Followed health regulations regarding sanitation practices throughout the salon.
- Provided excellent customer service through friendly interactions with clients.
- Maintained supply inventory and replenished to maintain consistent availability.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Beauty Advisor
Merle Norman Cosmetic Studio
Perrysburg, OH
09.2012 - 03.2014
- Administered special promotions such as discounts or loyalty rewards programs.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Ticketed, arranged and displayed merchandise to promote sales.
- Recommended merchandise based on expert product knowledge and client preferences.
- Finalized purchases and processed payments.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Evaluated customer skin to determine unique conditions and skin type.
- Updated customer records in database software program accurately.
- Created a positive shopping experience for each customer through effective communication skills.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
OPI Educator
OPI Inc.
Schaumburg, IL
01.2001 - 12.2003
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated with others to discuss new opportunities.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Organized products on shelves in attractive displays to promote sales.
- Attended company sales trainings to improve skills and learn new selling techniques.
- Demonstrated product knowledge and answered questions about features, pricing and availability.
- Identified customer needs by asking questions and advising on best solutions.
Education
Manicurist License - Nail Technician
Michigan College of Beauty - Monroe
Monroe, MI10-1997
Skills
- Quality Control Standards
- Client Retention Strategies
- Sanitation Procedures
- Customer Education
- Customer Service
Timeline
Managing Manicurist
Seif Employed
09.2015 - Current
Beauty Advisor
Merle Norman Cosmetic Studio
09.2012 - 03.2014
OPI Educator
OPI Inc.
01.2001 - 12.2003
Manicurist License - Nail Technician
Michigan College of Beauty - Monroe