Dana Simon
Medical Assistant
Merritt island,FL
Summary
Medical assistant with 5 years of experience supporting care excellence in busy ophthalmology clinic. Works with physicians and team in diagnostic tests, evaluating patients suffering from various retinal diseases. Expert in scribing, medical terminology and patient care.
Overview
14
14
years of professional experience
Work History
Lead Medical Assistant
Florida Retina Specialist
Merritt Island, FL
12.2018 - Current
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Accompanied physicians through day in fast-paced, stressful environments.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coding encounters for physician for rendered services.
- Coordinated work of junior staff to keep team performance high and effectively handle needs of 60+ patients per day
Receptionist
Live Longer Medical
Indialantic, FL
02.2018 - 12.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Managed multi-line phone system.
- Checked patient insurance, demographic, and health history to keep information current.
Home Health Aide
Health First Private Duty
Merritt Island, FL
03.2016 - 10.2017
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Provided transportation and appointments management.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
Customer Service Lead
Winn Dixie
Cocoa Beach, FL
02.2010 - 09.2014
- Addressed customers and listened closely to problems described to determine solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
Education
Medical Coding And Billing - Medical Insurance Billing
07.2023 - Current
CNA Training - Nursing Assistance
01.2016 - 03.2016
GED -
05.2008 - 05.2008
Skills
Chart documentation
Appointment Scheduling
Customer service abilities
EMR / EHR
Efficient and reliable team player
Compassionate
Key holder experience
Multi-line phone talent
Money handling abilities
Medical terminology knowledge
Training and Development
Analytical and Critical Thinking
Attention to Detail
Organization and Time Management
Patient assessment
In training for medical coding and billing
Timeline
Florida Techincal College - Medical Coding And Billing, Medical Insurance Billing
07.2023 - Current
Lead Medical Assistant - Florida Retina Specialist
12.2018 - Current
Receptionist - Live Longer Medical
02.2018 - 12.2018
Home Health Aide - Health First Private Duty
03.2016 - 10.2017
Red Cross - CNA Training, Nursing Assistance
01.2016 - 03.2016
Customer Service Lead - Winn Dixie
02.2010 - 09.2014
Ged Testing - GED,
05.2008 - 05.2008