Summary
Overview
Work History
Education
Skills
Timeline
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Dana Smith

Town Creek

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

18
18
years of professional experience

Work History

Intermittent Supervisor

Bocar US
03.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Team Leader

Bocar US
11.2020 - Current
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Operator Technician

Jack Daniels Cooperage
02.2019 - 01.2020
  • Assisted in achieving production goals by consistently meeting deadlines and maintaining high-quality output.
  • Enhanced safety standards by strictly adhering to company guidelines and conducting thorough equipment inspections.
  • Collaborated with team members to troubleshoot issues, ensuring minimal downtime and maintaining productivity.
  • Increased overall equipment effectiveness by identifying areas for improvement and implementing corrective actions.
  • Operated various types of machinery proficiently, adapting quickly to new technologies as they were introduced in the workplace.
  • Streamlined workflows by effectively organizing tasks and prioritizing responsibilities based on urgency.

CNA

Summerford Nursing Home
02.2018 - 08.2018
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Machine Operator

Matthews Industry
04.2006 - 05.2017
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Production planning
  • Maintenance machines
  • Reding blue prints
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

Education

High School Diploma -

A.P. Brewer High School
Florette, AL
05.1994

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Staff Development
  • Staff Discipline
  • Processes and procedures
  • Policy Enforcement
  • Process Monitoring and Improvement

Timeline

Intermittent Supervisor

Bocar US
03.2023 - Current

Team Leader

Bocar US
11.2020 - Current

Operator Technician

Jack Daniels Cooperage
02.2019 - 01.2020

CNA

Summerford Nursing Home
02.2018 - 08.2018

Machine Operator

Matthews Industry
04.2006 - 05.2017

High School Diploma -

A.P. Brewer High School

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Dana Smith