Summary
Overview
Work History
Education
Skills
Timeline
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Dana Tuma

Tennant,Iowa

Summary

Motivated business professional bringing twenty-five years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

28
28
years of professional experience

Work History

Owner

Pestguard Termite And Pest Control
01.2001 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

Sales Manager

Home Pest & Termite
09.1997 - 12.2000
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

Warehouse Order Puller

Big A Auto Parts
06.1996 - 08.1997
  • Increased order accuracy by diligently verifying product information and quantities before packaging.
  • Enhanced warehouse organization through systematic arrangement of products, streamlining the order pulling process.
  • Expedited order processing by efficiently locating, retrieving, and staging items for shipment.
  • Optimized inventory management with regular cycle counts, ensuring stock levels remained accurate and uptodate.

Education

Bachelor of Science - Secondary Education

University of Nebraska At Omaha
Omaha, NE
05.2000

High School Diploma -

Harlan Community High School
Harlan, IA
05.1989

Skills

  • Administrative Oversight
  • Business Management
  • Budget Administration
  • Labor Relations
  • Business Marketing
  • Contract Management
  • Partnership Development
  • Operations Management
  • Talent Development
  • Staff Hiring
  • Small Business Operations

Timeline

Owner

Pestguard Termite And Pest Control
01.2001 - Current

Sales Manager

Home Pest & Termite
09.1997 - 12.2000

Warehouse Order Puller

Big A Auto Parts
06.1996 - 08.1997

Bachelor of Science - Secondary Education

University of Nebraska At Omaha

High School Diploma -

Harlan Community High School

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Dana Tuma