Summary
Work History
Education
Skills
Timeline
Generic

Dana Vines

OKEECHOBEE,Florida (FL)

Summary

  • Verified patrons' identification to confirm age eligibility for alcohol purchases.
  • Served wine, bottled or draft beer, liquor, and mixed drinks.
  • Addressed customer intoxication issues by declining service or arranging transportation for intoxicated patrons.
  • Maintained cleanliness of bar and work area while stocking alcohol, mixers, garnishes, and necessary supplies such as ice, glassware, napkins, and straws.
  • Ordered or requisitioned liquors and supplies to ensure workflow efficiency and meet patron needs.
  • Processed payments for beverages and reconciled cash receipts at the end of each shift.

Work History

The Ashely
  • Exceed sales target by 9% leveraging a vast knowledge of drink options coupled approach.
  • Built rapport with guests, offered tasting, and delivered drinks quickly, selling 17% more than other bartenders.
  • Ensured that all guests felt welcomed and were given responsive, professional, and gracious service at all times.
  • Cleaned and organized the bar area in keeping with the restaurant's philosophy, culture, and standard of excellence.

Goody’s Bar And Grill
  • Took drink orders from an average of 200 customers per shift and filled them quickly without error.
  • Rotated inventory and keeping track of stock, making recommendations for orders.
  • Aided with manager in creating new drinks and menu items.
  • Developed relationships with regular customers while encouraging others to become returning customers through excellent customer service.
  • Kept track of tabs accurately and handled money responsibly and provide change accurately.

Bartender

Applebee's Grill + Bar
Okeechobee, FL
  • Mixed and served beverages according to menu specifications.
  • Provided exceptional customer service to enhance guest experience.
  • Maintained cleanliness and organization of bar area and equipment.
  • Assisted in training new bartenders on drink preparation techniques.
  • Managed inventory levels, including ordering supplies as needed.
  • Developed knowledge of craft cocktails to enhance beverage offerings.
  • Enforced responsible alcohol service policies consistently with patrons.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Bartender/Server

Hutchison Marriot
Stuart, FL
01.1997 - 2000
  • Prepared and served beverages in high-volume setting, ensuring customer satisfaction and repeat business.
  • Maintained cleanliness and organization of bar area, complying with health and safety regulations.
  • Assisted in inventory management by tracking supplies and reporting low stock levels to management.
  • Developed knowledge of cocktail recipes and drink pairings to enhance guest experience.
  • Provided excellent customer service by engaging with patrons and responding to inquiries promptly.

Education

Associate of Art Degree - undefined

Indian River State College

Bachelor - Graphic Design

Indian River State College
01.2024

Skills

  • Utilized mixology techniques to create a variety of beverages
  • Assisted with cash handling and reconciliation processes
  • Operated POS system for efficient transactions
  • Supported scheduling to optimize staff shifts
  • Maintained vendor relations to ensure timely deliveries
  • Monitored inventory levels and conducted regular audits
  • Organized time management practices for personal and team tasks
  • Demonstrated attention to detail in all aspects of work
  • Exhibited dependability and responsibility in completing tasks
  • Handled multiple tasks simultaneously to meet customer demands
  • Maintained a friendly and positive attitude with customers and team members
  • Participated in teamwork and collaboration to enhance service quality
  • Provided exceptional customer service to enhance guest experiences
  • Applied problem-solving skills to address customer inquiries

Timeline

Bartender/Server

Hutchison Marriot
01.1997 - 2000

The Ashely

Goody’s Bar And Grill

Associate of Art Degree - undefined

Indian River State College

Bachelor - Graphic Design

Indian River State College

Bartender

Applebee's Grill + Bar

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Dana Vines