Dana Weston
Albany,GA
Summary
Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Office Manager
Tony's Towing & Wrecker Service
2022.04 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Owner
De Sign Ele Gance Hair Salon
2014.06 - Current
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Designed business plan to define concept, short-term and long-term goals and strategies.
Salon Manager
Ulta Beauty
2016.03 - 2018.01
- Oversaw salon employee performance, facility cleanliness, and sales.
- Handled employee scheduling and coverage needs during business hours.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Managed cash flow, business transactions, banking, and accounting processes.
JCPenny
Master Cosmetologist
2006.06 - 2015.06
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
Education
Diploma - Cosmetology
Albany Technical College
Albany, GA09.2004
High School Diploma -
Southwest Georgia Institute of Education
Albany, Ga04.2001
Skills
- Upselling
- Chemical Formulations
- Corporate Policies and Procedures
- Customer Loyalty
- Data Entry
- Sanitize Tools
- Word Processing
- Salon Management
- Application Techniques
- Styling
- Braiding and Weaving
- Washing and Drying
- Client Service
- Persuasion and Personal Influence
- Safety Standards
- Hair Coloring Techniques
- Marketing
- Administrative Duties
- Outstanding Client Retention
- Salon Maintenance
- Client Requirements
- Staff Management
- Sales Strategies
Accomplishments
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion .
- Resolved product issue through consumer testing.
Certification
- CPM - Certified Professional Manager
Timeline
Office Manager
Tony's Towing & Wrecker Service
2022.04 - Current
Salon Manager
Ulta Beauty
2016.03 - 2018.01
Owner
De Sign Ele Gance Hair Salon
2014.06 - Current
JCPenny
Master Cosmetologist
2006.06 - 2015.06
Diploma - Cosmetology
Albany Technical College
High School Diploma -
Southwest Georgia Institute of Education
- CPM - Certified Professional Manager
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