Dana Wright
Beaverhead Animal Shelter
Lima,MT
13
years of professional experience
I am an organized and dependable candidate that is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Shelter Manager
8 Months- Directed daily shelter operations, ensuring safe animal care, sanitation, and facility readiness.
- Supervised intake, assessment, and placement workflows for animals entering shelter care.
- Coordinated adoption processing, pet matching, and client communications to support successful placements.
- Managed staff scheduling, task assignments, and coverage to maintain consistent service delivery.
- Monitored medical records, treatment plans, and medication administration for animals under care.
- Collaborated with veterinarians, rescue partners, and community members to strengthen shelter operations.
Yard Hand
1 Year 6 Months- Loaded and unloaded cattle, feed, and auction supplies safely during livestock receiving and shipping.
- Sorted, penned, and moved livestock efficiently to support auction flow and animal handling.
- Maintained clean yards, alleys, and holding areas to meet livestock safety and sanitation standards.
- Checked fences, gates, chutes, and equipment for damage, reporting issues before operations started.
- Assisted with animal identification, sorting, and placement for auction preparation and ring readiness.
Correctional Officer
5 Months- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
Service Advisor
7 Months- Suggested add-on services that would be helpful to customers and improve bottom line.
- Developed estimates by costing materials, supplies and labor.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
- Documented problems and corrective actions to maintain records.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Outside Sales Coordinator
1 Year- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Compiled client profiles and entered information into operating system.
- Improved productivity by increasing customer feedback and maintaining long-term business goals.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Created documents recommended courses of actions to assist upper management in complex decision-making issues.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Managed efficient RFP database and responses, generating timely reports to inform sales manager and adjust plans.
Pro Department Supervisor
3 Months- Established and optimized schedules to keep coverage and service in line with forecasted demands.Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.Trained 5 new employees on overall company and department specific policies and procedures.Provided sales feedback to management to address concerns in sales reports.Built relationships with current customers to maintain goodwill and gain additional business.
Benefits Specialist
5 Months- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.Customized existing insurance programs to suit individual client needs by analyzing specific requirements.Handled approximately 600 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
HDMS Technician
2 Years 9 Months- Using auto cad program knowledge of design techniques, tools and principles involved in production of precision technical plans, blueprints, drawings and models To measure for product.Performed with high intensity results such as increasing sales by 10% during summer monthsManaged 20 home visits daily with 98% correct measures and corrections
HDE Sales Consultant
11 Months- Generated 15+ leads per month and worked to convert customers with 80% success rate.Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.Applied consultative sales strategy to assess client needs and propose turnkey solutions to align with business objectives.Provided advice to customers regarding suitable product selection.Prepared and processed contracts and order forms for new and existing customers.Offered product and service consultations and employed upselling techniques.
Operations Supervisor
10 Months- Aligned operational boundaries between processes and production demands.Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.Cultivated and strengthened relationships with customers, vendors and internal stakeholders.Trained, mentored and motivated employees to maximize team productivity.Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.Trained, mentored and motivated employees to maximize team productivityReduced process lags and effectively trained team members on best practices and protocol
Skills
Inventory oversight
Training and mentoring
Business Development
Processes and Procedures
Staff Management
Conflict Resolution
Training and Development
Flexible & Adaptable
Leadership
Relationship building
Employee benefits laws
Benefits explanation
New employee enrollment
Flexible Work Schedule
Scheduling and Time-Tracking
Site Visits
Shelter operations
Animal care
Compassionate communication
Animal behavior assessment
Basic first aid
Facility maintenance
Teamwork and collaboration
Time management
Attention to detail
Multitasking
Excellent communication
Timeline
Shelter Manager
Beaverhead Animal Shelter
02.2026 - 10.2026Read More
Yard Hand
Dillon Livestock Auction
07.2024 - 01.2026Read More
Correctional Officer
Davidson County Sheriff's Office
06.2023 - 11.2023Read More
Service Advisor
Martin Management
11.2022 - 06.2023Read More
Outside Sales Coordinator
84 Lumber
10.2021 - 10.2022Read More
Pro Department Supervisor
The Home Depot
05.2021 - 08.2021Read More
Benefits Specialist
American Income Life Insurance Company
01.2021 - 06.2021Read More
HDMS Technician
The Home Depot
04.2018 - 01.2021Read More
HDE Sales Consultant
The Home Company
05.2016 - 04.2017Read More
Operations Supervisor
Staples
03.2014 - 01.2015Read More