Danae Williams
Minneapolis,Minnesota
Summary
Capable Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service high volume establishments.
Overview
6
6
years of professional experience
Work History
Brand Ambassador
Famous Daves BBQ
01.2022 - Current
- Help coordinate between regions to make sure the product comes out the same within all locations
- Help manage and train new hires on the catering team
- Coordinate large parties and restaurant buy outs for events of 500 people and more
- Set new standards and guidelines for employees to follow.
Catering Sales Specialist
Famous Daves BBQ
10.2021 - 01.2022
- Coordinate and build orders for events for 200 people and more
- Multitask many different browsers and web pages while on the phone with clients
- Take inbound calls for 50+ stores and make relationships with clients as we coordinate the food for their event.
- Developed strong client relationships through consistent communication and attentive service.
Bartender
Famous Daves BBQ
03.2019 - 01.2021
- Memorized multiple cocktails and can make them in a fast paced environment
- Gained and maintained regular clientele through friendly and quick service.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Famous Daves BBQ
07.2018 - 01.2019
- Help the customer select food and beverage choices by suggesting courses and offering cocktails Ensuring that all of the customers' needs are met and in a timely manner
- Catering Server, October 2018 - 2021 Coordinated and served food and beverages at events and parties for 200 people and more
- Safely and properly transport meals for over 500 people.
Bartender / Manager
201 Tavern
04.2022 - 06.2023
- Memorized multiple cocktails and shots and can make them in a fast paced environment
- In charge of shifts - making sure the kitchen and front of the house are run smoothly
- Filing paperwork at the end of shifts and working with big amounts of money for deposits
- Interacting with customers and problem solving situations to make sure the customer always leaves happy.
Bartender
Club Parna
06.2021 - 02.2022
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced nightclub environment.
- Boosted sales with upselling techniques and recommendations of premium liquor, signature drinks, and special promotions.
- Maintained a clean and organized bar area, ensuring compliance with health and safety standards for optimal guest experience.
Bartender
Hogans Hangout
04.2021 - 06.2021
- Memorized multiple cocktails and shots and can make them in a fast paced environment
- Filing paperwork at the end of shifts and working with big amounts of money for deposits
- Interacting with customers and problem solving situations to make sure the customer always leaves happy.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
Licensed Debt Collector
Diversified Adjustment Services
02.2018 - 06.2018
- Made outgoing calls to debtors who owe debt to my client on a recorded line
- Assist debtors with options on how to pay their debt with payment plans
- Negotiating payments while still building a relationship with the debtor
- Make up to 70 calls a day chasing ongoing debt while writing a follow up after each call.
- Improved debt recovery rates by implementing effective negotiation strategies and maintaining professionalism in challenging situations.
Education
Radiologic Technology
Century
01.2026
Diploma -
Mason City Highschool
Mason City, Iowa2014
Skills
- Mixology
- Salesmanship
- Customer Service
- Excellent capacity to retain new things
- Customer Engagement
- Scheduling
- Adaptable personality
- Goal-oriented mindset
- Analytical thinking
- Team leadership qualities
- Teamwork and Collaboration
- Team Player
Timeline
Bartender / Manager
201 Tavern
04.2022 - 06.2023
Brand Ambassador
Famous Daves BBQ
01.2022 - Current
Catering Sales Specialist
Famous Daves BBQ
10.2021 - 01.2022
Bartender
Club Parna
06.2021 - 02.2022
Bartender
Hogans Hangout
04.2021 - 06.2021
Bartender
Famous Daves BBQ
03.2019 - 01.2021
Server
Famous Daves BBQ
07.2018 - 01.2019
Licensed Debt Collector
Diversified Adjustment Services
02.2018 - 06.2018
Radiologic Technology
Century
Diploma -
Mason City Highschool