Danai Demetrius
Georgia,GA
Summary
Detail-oriented financial services and compliance professional with over five years of experience in client onboarding (AML/KYC), loan processing, disbursements, and underwriting support. Proven track record in ensuring data integrity, resolving discrepancies, and maintaining audit-ready documentation through effective collaboration with Risk, Compliance, and frontline teams. Expertise in managing high-volume, high-value transactions with precision and efficiency. Currently enhancing skills in forensic and audit-focused accounting to further contribute to organizational success.
Professional in underwriting services, ready to bring strong analytical and organizational skills to support risk assessment and policy management. Known for collaborative teamwork, adaptability, and delivering results in dynamic environments. Expertise in data analysis, customer service, and problem-solving, with focus on maintaining high standards and efficiency. Trusted partner for achieving team goals and ensuring client satisfaction.
Overview
7
7
years of professional experience
Work History
Underwriting Service Assistant
State Farm
Georgia, USA
06.2024 - Current
- Conducted thorough reviews of over 200 applications and renewals monthly, maintaining accuracy and aligning with state farm audit standards.
- Identified and resolved inconsistencies in agent and client records to support fraud prevention initiatives and maintain compliance.
- Conducted thorough analysis and accurate documentation to pinpoint process gaps and advocate for control optimization.
- Implemented systematic record-keeping practices to support compliance during audits and investigations.
Loan disbursement officer
JMMB Bank Limited
Jamaica
12.2021 - 01.2024
- Oversaw loan processing and disbursement operations for 12–15 loans daily, effectively managing over $2 million in transactions while maintaining full compliance with policies and regulations.
- Conducted thorough reviews of loan applications and related documents, addressing discrepancies to uphold funding integrity and compliance standards.
- Streamlined communication among cross-functional teams to meet pre-disbursement conditions and deliver timely payouts to clients.
- Managed client interactions, achieving 96% satisfaction, 96% on-time completion, and 98% accuracy in service delivery.
Onboarding Officer
JMMB Bank Limited
Jamaica
09.2018 - 11.2021
- Analyzed client onboarding packages meticulously, confirming alignment with AML/KYC requirements and validating the correctness of provided documents.
- Analyzed and improved onboarding procedures for high-risk clients by working closely with risk and compliance teams to resolve verification issues.
- Streamlined communication processes with nine branches and client care to maintain precise and up-to-date customer records.
- Supervised onboarding document workflows and implemented internet banking profiles, ensuring optimal management of client accounts.
- Managed customer inquiries, providing timely and accurate information on banking products and services.
- Collaborated with cross-functional teams to streamline operational processes and enhance service delivery.
Education
Master of Science - Accounting
Devry University
Lisle, IL09-2026
Bachelor of Science - Accounting
University of The West Indies
Kingston, Jamaica 02-2022
Skills
- Investigative Documentation & Reporting
- Microsoft Office Suite
- Microsoft Dynamics
- Analytical Thinking
- Interdepartmental Communication and Coordination
- Project Implementing
- Adapts quickly to high-volume environments
- Conflict Resolution
- Demonstrates strong ethics and maintains strict confidentiality
- Document review
- Policy analysis
- Data interpretation
- Industry awareness
Timeline
Underwriting Service Assistant
State Farm
06.2024 - Current
Loan disbursement officer
JMMB Bank Limited
12.2021 - 01.2024
Onboarding Officer
JMMB Bank Limited
09.2018 - 11.2021
Master of Science - Accounting
Devry University
Bachelor of Science - Accounting
University of The West Indies