Summary
Work History
Education
Skills
Timeline
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Dana K Chavez

Palm Desert,CA

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Work History

Dispatcher

LKQ PICK YOUR PART
THOUSAND PALMS, CA
02 2021 - 06 2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.

Server Bluembar

Omni Rancho Las Palmas Resort
Rancho Mirage, CA
10 2018 - 02 2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

High School Diploma - General Education

Los Alamitos High School
06.1986

Secretarial And Office Training - Business

Jose Maria Esparza Ensenada, MX
06.1988

Skills

  • Bi-lingual Fluent Spanish
  • Schedule Management
  • Prioritizing calls
  • Customer Relations
  • Dispatching procedures
  • Good Telephone Etiquette

Timeline

Dispatcher

LKQ PICK YOUR PART
02 2021 - 06 2024

Server Bluembar

Omni Rancho Las Palmas Resort
10 2018 - 02 2021

High School Diploma - General Education

Los Alamitos High School

Secretarial And Office Training - Business

Jose Maria Esparza Ensenada, MX

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Dana K Chavez