DanaKay Hrebik
Mosinee
Summary
Dedicated professional with strong cash handling and customer service skills. Proven ability to manage client interactions and maintain accurate records, ensuring efficient service delivery in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Receptionist
Rolling Paws Pet Care LLC
Mosinee, WI
06.2025 - Current
- Assisted clients with inquiries, providing information on services and pricing.
- Scheduled appointments using scheduling software to optimize client/patient services.
- Maintained accurate records of client interactions and transactions in database systems.
- Handled inventory intake.
- Was available for clients who needed to drop off or pick up medications and/or samples for testing.
- Ensured cleanliness and organization of reception area to create welcoming environment for clients and pets.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Cashier
Lee's Piggly Wiggly
Mosinee, WI
01.2025 - 05.2025
- Processed transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product recommendations.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash and balanced register at the end of each shift.
- Handled opening and closing out of all registers and bookkeeping.
Secretary
Community Bible Church
Stratford, WI
08.2022 - 05.2025
- Managed church communications, ensuring timely dissemination of information to congregation members.
- Organized and maintained church records, improving accessibility for staff and volunteers.
- Coordinated scheduling for church events, optimizing resource allocation and participant involvement.
- Assisted in preparing weekly bulletins and newsletters, ensuring accuracy and adherence to branding standards.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Organized food and service for funerals, weddings, receptions, and other church events.
Teller/Member Service Representative
Valley Communities Credit Union
Mosinee, WI
12.2006 - 04.2016
- Processed member transactions accurately and efficiently, ensuring high levels of customer satisfaction.
- Assisted members with account inquiries, providing detailed information on services and products.
- Maintained cash drawer accuracy through diligent balancing and reconciliation practices.
- Collaborated with team members to streamline transaction processes and improve service delivery.
- Led training sessions for new hires on system usage and customer service best practices, fostering a knowledgeable workforce.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Education
Associate of Arts -
University of Wisconsin Whitewater
Whitewater, WI12-2006
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Professional demeanor
- Basic accounting
- Cash handling
Timeline
Receptionist
Rolling Paws Pet Care LLC
06.2025 - Current
Cashier
Lee's Piggly Wiggly
01.2025 - 05.2025
Secretary
Community Bible Church
08.2022 - 05.2025
Teller/Member Service Representative
Valley Communities Credit Union
12.2006 - 04.2016
Associate of Arts -
University of Wisconsin Whitewater