Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Objection and Goals
References
Education and Training
Timeline
Work Availability
Quote
Websites
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Dana N Ronci

Dana N Ronci

Sales/Customer Service
Harrisville,RI

Summary

Results-oriented Customer Service/Advertising Specialist with extensive experience in product sales.

Proven ability to develop innovative concepts, effectively target audiences, and strategically sell a client with product belief and knowledge. Known for building strong client relationships wether it be a wedding venue, children's book or print ad, I always deliver the best customer service that drives business growth. Obtaining all my own leads, I prospect, as well as sell and close with professionalism and positivity.

Overview

25
25

Years of professional sales and customer service

Work History

Advertising Specialist

Local Town Pages
Medway, MA
08.2024 - Current

This is only a commission based digital position with less than 10 hours per month.

Obtaining new clients while maintaining and targeting long-term client relationships to sustain recurring business.

  • Create detailed advertising strategies for an efficient and affordable approach with a monthly mailed newspaper~
  • Collaborate with clients to develop advertising ideas and concepts, ad proofs, and payments.
  • Developed, proofread and edited copy for approval to businesses that advertise.
  • Local small business ad sales for my local restaurant placemat business.

Office Administrative Assistant

Crystal Lake Golf Club
Mapleville, RI
08.2023 - Current
  • Maintain inventory of office supplies with W.B.Mason and place orders when necessary. Ensure seamless operations by overseeing supply restocking and stockroom organization.
  • Maintain the organization of all the Falvey linen inventory for events. Keeping up with in house linens and rotating them back into inventory for up coming daily and weekly events.
  • Handle incoming donation inquiries and organizing yearly files, mail, banking and daily operations.
  • when needed set up with the Event Manager for weekly events for weddings, parties, bereavements, etc.
  • This is only a 15 hour a week position with flexibility.

Wedding and Event Sales

The Barn at Blackstone National
Sutton, MA
02.2021 - 11.2023
  • All aspects of selling to all future brides, and potential customers, involve touring the event space. Three to five scheduled tours every Saturday and Sunday, getting every detail for their perfect day. Selecting dates, putting together the menu, estimating guest counts, and coming up with a cost for the events at the closing, and entering it into the Triple Seat software so the Wedding Coordinator has all the information from the tour. I booked 65 weddings in less than 2 years.
  • Provided excellent customer service throughout the entire sales process.
  • Maintained accurate records of all client interactions throughout the sales cycle.
  • Responded quickly to customer questions, and resolved issues to restore satisfaction and book their event.
  • Created detailed proposals outlining services offered and associated costs.

Education

High School Diploma -

Sewanhaka High School
Floral Park
09.1978 - 06.1982

Skills

  • Creative development involving obtaining my leads and sales calls
  • Brand voice, thorough target marketing
  • Customer service and professionalism
  • Problem-solving and analytical thinking
  • Successful teamwork, collaboration, and the ability to work on my own
  • Conflict resolution
  • Interpersonal skills, with effective communication
  • Attention to detail and very organized
  • Idea brainstorming and task prioritization
  • Creative and independent thinker
  • Ability to bring projects and tasks to completion
  • Self-Publishing Experience

Affiliations

  • Ladies League golfing for 6 plus years ~ home decor and studying Feng Shui and traveling to Colorado to see our kids and their families

Accomplishments

  • Author of The Fish And The Butterfly children's book 3-8 years of age about self worth and self confidence and how to appreciate yourself before envying others.
  • Author of Owls Don't Eat Avocados children's book 2-5 years of age about a little girl and her love of owls and avocados and fun imaginary play~Both Available on Amazon

Design Patent issued in May 2017 for a unique backless ladies swim suit. From pen to proto type, to sample to manufacturing in California and selling on my Etsy shop until Covid changed the manufacturing requirements and was no longer profitable.

  • Scheduling - Organized technician schedule for customer jobs.
  • Managed production of Totally TropicalRI from patterns to concept creation to launch with my manufacturer.
  • Achieved order completion with accuracy and efficiency.

Objection and Goals

  • I am hard working multi tasker that helps me balance 2 part time jobs (the ad sales for Local Town Pages is not even 10 hours a week) I am looking to seek a position that is part time and remote. I am seasonal at Crystal Lake and not working December - April of which I am only employed 21 hours in full season as well which is how I have the time to embrace another position and much needed stream of income.

References

Marie Pellegrino-Finance Manager The Barn at Blackstone National, Sutton Mass. 774-573-0826 (personal cell)

Robert Richards-Owner A.C. Jewelers, Smithfield, RI 401-323-9039 (personal cell) worked for A.C. Jewelers

2010-2014

Education and Training

other

Timeline

Advertising Specialist

Local Town Pages
08.2024 - Current

Office Administrative Assistant

Crystal Lake Golf Club
08.2023 - Current

Wedding and Event Sales

The Barn at Blackstone National
02.2021 - 11.2023

High School Diploma -

Sewanhaka High School
09.1978 - 06.1982

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Everyone you will ever meet knows something you don’t.
Bill Nye, the Science Guy

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