Danasia Ingram
1514 Clearlake Rd,FL
Summary
Proven to excel in customer service and documentation, I've significantly enhanced office efficiency at Just For Kids Daycare. With a positive attitude and adept verbal communication, I fostered supportive environments and resolved customer inquiries at Kennedy Space Center, achieving high satisfaction rates. Skilled in managing schedules and data with precision, my career is marked by fostering trust and streamlining operations.
Overview
5
5
years of professional experience
Work History
Office Assistant
Just For Kids Daycare
04.2022 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Teacher
LaPeteti
02.2021 - 06.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Collaborated with colleagues to integrate cross-disciplinary lessons, enriching students' educational experience.
Call Center Representative
Kennedy Space Center Visitor Complex
08.2019 - 11.2020
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Education
Cocoa High School
Cocoa, FLSkills
- Customer Service
- Positive Attitude
- Verbal Communication
- Documentation And Reporting
Timeline
Office Assistant
Just For Kids Daycare
04.2022 - Current
Teacher
LaPeteti
02.2021 - 06.2021
Call Center Representative
Kennedy Space Center Visitor Complex
08.2019 - 11.2020
Cocoa High School
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