Danasia Napier

• Collecting patient information including diagnosis, patient demographics, primary physician, billing and insurance information when registering.

• Collected patient deductibles, co-payments and/or coinsurance requirements while maintaining

exemplary customer service standards.

• Operate hospital telephone switchboard relaying incoming, outgoing and interoffice calls performing

various hospital communications and clerical check in/out patients into ER, admit/discharge patients in hospital, communicate with EMS, answer phones, run reports, run insurance and run payments).

•Arranges for the efficient and orderly registration of emergency patients, inpatients and out patients.

•Assisted in training new registrars on departmental policies and procedures.

•Ensured compliance with HIPAA regulations regarding confidentiality of patient information.

•Responded promptly to telephone inquiries from patients, families, and staff members.

• Onsite check-in of patient which requires ID verification and through health screening to determine eligibility for vaccination.
• Ensure that patients complete all forms correctly prior to seeing the nurse for vaccination.
• Assist Nurse Manager in managing the flow of patients receiving vaccines and the logistics of receiving the vaccines to ensure correct storage procedures are followed.
• Managed the processes of vaccinating large numbers of patients efficiently.
• Assist in the coordination of all resources (staff, volunteers and students/interns) to ensure availability for the vaccine programs.
• Verify that the available vaccine doses align with patients' vaccination schedule; communicate with Nurse Manager to make adjustments as needed.
• Provide a daily charts of vaccine allocation.
• Manage and share information on the number of no-shows and gaps caused. Keep a daily list of 'standby' eligible individuals to be notified of open appointments for vaccine administration on short notice within the acceptable use period.
• Provided training to all staff on vaccine program protocols, workflows and procedures.
• Ensure adequate numbers of information packets are available for patients.

• Provided consultation to clients prior to applying makeup.
• Oriented clients on which products to use.
• Advised clients on how to take care of skin and proper removal of makeup.
• Applied makeup, cosmetics, and other products to clients.
• Helped train new hires on how to apply makeup correctly.
• Maintained high sales performance and meeting company goals.

• Make certain customer service is helpful and friendly.
• Maintain shipment and stock room.
• Train and mentor new associates on procedures and sales techniques.
• Maintained top performance in sales totals.
• Put out new merchandise with signage and appealing displays that helped encourage customers sales.
• Organized and cleaned sales floor.
• Changed window and store displays according to company standards.

• Answer phone calls.
• Maintain a clean work space.
• Ship and packaged gowns to designated clients.
• Assist in payroll for employees.
• Used Microsoft offices to create invoices for all inventory.
• Cut and sewed fabric swatches for clients.
• Assisted with Bridal Fashion Week 2017 (helped with fluffing, floating, helping dress models, and pre/post appointment assisting).

• Stayed abreast with the latest wedding trends.
• Helped maintain a suitable environment for customers.
• Applied creativity in matching bridal dresses with accessories.
• Designed a pricing structure for each dress.
• Provided demonstration to clients and achieved all sale goals and objectives.
• Analyzed clients' taste on fabrics and suggested suitable materials.
• Maintained client's database and professional relationships.
• Helped couples with bridal registration process.