Dana Valentina Ortiz

• Highly organized and proactive professional with strong leadership and people skills. Managed daily bar operations, ensuring efficiency, order, and excellent customer service. Trained and supported staff, maintaining a positive and productive work environment. Known for being creative and detail-oriented, always finding practical solutions to improve workflow and client satisfaction. Quick to learn new systems and procedures, and consistently attentive to every aspect of operations. Friendly, dependable, and team-focused, always striving to keep things running smoothly

Served as the main point of coordination between staff and management to ensure smooth and efficient service. Oversaw floor operations, supported team members during high-volume hours, and maintained strong attention to customer needs. Recognized for calm leaders hip under pressure and a genuine focus on guest satisfaction. Anticipated issues before the arose, keeping service organized and consistent . Known for being approachable, reliable and detail-focused, always making sure everything ran seamlessly and customers left happy