Danay Mackey

Monitoring interior, exterior doors.

Hourly patrols.

greeting guest and staff.

Conflict mediation reporting to management.

• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.

• Enhanced security measures by implementing new procedures and conducting regular training sessions for security officers.
• Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling the premises.
• Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
• Provided exceptional customer service to clients, addressing concerns promptly and professionally while maintaining a focus on safety and security.
• Stayed up-to-date on relevant industry regulations and best practices in order to maintain compliance within the workplace environment.
• Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.

• Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
• Collaborated with team members to ensure smooth workflow and successful project completion.
• Enhanced customer satisfaction by providing timely and accurate installations.
• Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
• Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.

• Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
• Reduced maintenance costs by routinely inspecting and maintaining cleaning equipment for optimal performance.
• Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
• Contributed to school safety by promptly addressing and resolving potential hazards in hallways, stairwells, and entryways.

• Boosted sales revenue by developing and implementing strategic marketing plans and campaigns.
• Streamlined sales processes for increased efficiency and improved customer satisfaction.
• Enhanced client relationships with thorough follow-up and excellent communication skills.