Danaya Sharp
New York,NY
Summary
As a recent Bachelor of BBA, I apply with enthusiasm for an entry-level position in a business setting. I am transitioning from a full-time student at The College of Westchester to a full-time leader with a yearning passion to succeed. I am enthusiastic about exceptional service, a diligent partner, and have a readiness to acquire knowledge on what it takes to be a part of any team.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Fabrication Enterprises Inc.
Elmsford
02.2023 - 05.2024
- Arranged files and prepared documents
- Responded to high volume emails and phone calls
- Scheduled meetings
- Produced and distributed correspondence memos, and faxes
- Greeted and welcomed vendors, clients, and customers
- Answered inquiries, and directed them to the appropriate personnel
- Provided administrative support to all departments in the company including filing documents electronically or physically
Front Desk Agent
Sonesta Hotels
White Plains
10.2020 - 11.2022
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Promoted loyalty by signing customers up for rewards program and encouraged repeat stays through exceptional service
- Resolved customer complaints promptly and courteously.
- Assisted with check-in and check-out procedures for guests
- Processed payments accurately and efficiently.
- Provided information about hotel amenities, services, and local attractions
- Managed cash drawer responsibly throughout shift
Education
BBA - Business Administration and Management
The College of Westchester
Hartsdale, NY08.2023
High School Diploma -
Woodlands High School
06.2016
Skills
- Front office management
- Adaptability
- Problem-solving capabilities
- Critical thinking
- Leadership
- Data analysis
- Effective communication
- Creativity
- Departmental support
- Customer service expertise
- Time management proficiency
- Process improvement
- Opera
References
References available upon request.
Timeline
Administrative Assistant
Fabrication Enterprises Inc.
02.2023 - 05.2024
Front Desk Agent
Sonesta Hotels
10.2020 - 11.2022
BBA - Business Administration and Management
The College of Westchester
High School Diploma -
Woodlands High School