Jalissa Smith
Yonkers,NY
Summary
Highly organized and motivated Administrative Assistant with strong background in office administration, scheduling, and customer service. Experienced in providing high-level administrative support to executive teams, maintaining records, and ensuring smooth day-to-day operations. Known for attention to detail, strong communication skills, and ability to manage multiple priorities efficiently. Seeking to contribute to a professional office environment with strong administrative expertise.
Overview
2026
2026
years of professional experience
Work History
Administrative Assistant
Fordham Nursing Rehabilitation
The Bronx, New York
05.2024 - 04.2025
- Updated contact lists regularly when changes occur in employee status or contact information.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Greeted visitors and provided general information about the company.
Administrative Assistant
Amalgamted Benefits
White Plains, New York
01.2024 - 02.2024
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Responded to customer issues to provide immediate resolution and improve retention.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Front Desk Medical Receptionist
MD Urgent Care
The Bronx, NY
01.2023 - 11.2023
- Greeted patients, verified insurance information and collected copays.
- Scheduled appointments, managed patient records and updated medical histories.
- Prepared and maintained accurate medical charts for each patient visit.
- Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
- Assisted in preparing treatment rooms for patient examinations by stocking supplies and ensuring proper sanitation standards were met.
- Monitored appointment schedules to ensure timely arrival of patients for their scheduled visits.
- Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
- Handled correspondence, managed files and performed other clerical duties for office staff.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Administrative Assistant
WDFW
Manhattan, New York
07.2021 - 11.2023
- Managed database systems containing customer contact information.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Administrative Assistant
Fordham Nursing Rehabilitation
The Bronx, New York
Education
Associate of Science - Nursing
Westchester Community College
Valhalla, NY06-2027
High School Diploma -
Early College Roosevelt High School
Tuckahoe, NY06.2023
Skills
- Stocking Supplies
- Data Entry
- Presentation Design
- Quality Assurance
- Scheduling
- Check Processing
- Appointment Scheduling
- Office Administration
- Clerical Support
- Filing
- Inventory Supplies
- Patient Scheduling
- Payroll and Benefits Administration
- Microsoft Excel
- Administrative Support
- Call Handling
- Delivery Scheduling
- Front Office Management
- Scheduling Meetings
- Medical Terminology
- Office Supplies Management
- Patient Charting
- Professional
- Schedule Management
- Legal Administrative Support
Timeline
Administrative Assistant
Fordham Nursing Rehabilitation
05.2024 - 04.2025
Administrative Assistant
Amalgamted Benefits
01.2024 - 02.2024
Front Desk Medical Receptionist
MD Urgent Care
01.2023 - 11.2023
Administrative Assistant
WDFW
07.2021 - 11.2023
Associate of Science - Nursing
Westchester Community College
High School Diploma -
Early College Roosevelt High School
Administrative Assistant
Fordham Nursing Rehabilitation