Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danaya spearman

Minneapolis,MN

Summary

Dynamic retail professional with extensive experience at Five Below, excelling in training and mentoring teams. Proven track record in enhancing customer relations and achieving a 12% reduction in operational expenses. Skilled in inventory control and problem-solving, fostering a productive and efficient store environment.

Overview

9
9
years of professional experience

Work History

Store Manager

G Will Liquors
Blaine, MN
03.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Inbound Team Lead

Target
Minneapolis, MN
01.2021 - 04.2023
  • Improved inventory accuracy through diligent monitoring, regular audits, and effective collaboration with the warehouse team.
  • Balanced competing priorities effectively while maintaining focus on key deliverables, ensuring timely completion of tasks and consistent achievement of operational goals.
  • Collaborated closely with outbound teams to ensure seamless handoff of orders and maintain optimal fulfillment times for customers.
  • Spearheaded cost-saving initiatives within the department, leading to significant reductions in operational expenses without compromising service quality or efficiency.

District Training Manager

FIVE BELOW
Roseville, Minnesota
09.2016 - 04.2023
  • Responsible for training in New Store Managers, traveled throughout different states. Chicago, Indiana, Missouri, and Tampa (to name a few cities) so they could have a hands on experience with building a new store and learn the culture of the company.
  • Worked along my Regional Manager who would assign me different locations to have these visits to help New Store Managers get acquainted in their new position.
  • Implemented cost effective strategies resulting in a 12% reduction in operational expenses within the district.
  • Conducted a regular performance evaluations, coaching sessions, training programs that led to a 25% increase in employee productivity.

Education

High School Diploma -

Cooper High School
New Hope, Minnesota
06-2013

Skills

  • Inventory management
  • Cash control
  • Customer service
  • Employee training
  • Store operations
  • Visual merchandising

Timeline

Store Manager

G Will Liquors
03.2023 - Current

Inbound Team Lead

Target
01.2021 - 04.2023

District Training Manager

FIVE BELOW
09.2016 - 04.2023

High School Diploma -

Cooper High School

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