Danayris Lopez

• Configured hardware, devices, and software to set up work stations for employees.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Maintained servers and systems to keep networks fully operational during peak periods.
• Patched software and installed new versions to eliminate security problems and protect data.
• Network administration: Setting up and managing computer networks, including servers, routers, switches, firewalls, and other networking hardware and software.
  
• System administration: Configuring and managing various operating systems, including Windows, Linux, and Unix. Installing and maintaining software applications, security patches, and updates.
  
• Hardware maintenance: Repairing and replacing computer hardware components, such as hard drives, memory, power supplies, and cooling fans.
  
  Security management: Ensuring network and system security by implementing security measures such as firewalls, anti-virus programs, and intrusion detection systems.
  
  Data backup and recovery: Creating regular backups of critical data to avoid data loss. Recovering data in case of system failures or disasters.
  
  User support: Providing technical support and assistance to users, answering their questions and resolving their technical issues.
  
  Monitoring performance: Tracking system performance, analyzing logs, and identifying potential issues that may affect system stability.
  
• Documentation: Creating and maintaining documentation on IT policies, procedures, and systems.
  
• Planning and budgeting: Developing IT strategies, planning budgets, and managing IT resources effectively.
  
• Project management: Leading or participating in various IT projects, including system upgrades, migrations, and implementation of new technologies.

Some specific duties that an assistant manager may perform include:

- managing and training employees
- ensuring adequate staffing levels
- setting and enforcing policies and procedures
- ordering supplies and managing inventory
- overseeing cash handling and financial transactions
- resolving customer complaints
- maintaining cleanliness and sanitation standards
- adhering to safety regulations
- coordinating marketing and promotional efforts

Overall, the assistant manager plays a crucial role in ensuring that the restaurant runs smoothly and efficiently, while maintaining high levels of customer satisfaction and employee morale.