Dancie Murray
Hydro,OK
Summary
Dynamic and professional individual with a proven track record at Traditions Health Care. Skilled in relationship building and patient care, successfully boosting client satisfaction and exceeding sales targets through effective communication and innovative solutions. Proficient in medical records management and fostering team growth. Demonstrates compassion and adaptability, consistently enhancing client and patient experiences.
Overview
12
12
years of professional experience
Work History
Account Executive
Traditions Health Care
01.2022 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
Account Executive
Carter HealthCare
08.2021 - 10.2021
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Wrote documents to propose courses of action for quarterly sales actions.
- Implemented effective networking strategies and elevated new business opportunities.
Certified Nursing Assistant
Maple Lawn Nursing Home
04.2016 - 03.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Certified Nursing Assistant
Maple Lawn Nursing Home
08.2012 - 10.2014
- Assisted with feeding and monitored intake to help residents achieve nutritional objectives.
- Evaluated residents to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating the resident needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Education
High School Diploma -
Hydro-Eakly High School
Hydro, OKCertified Nurses Assistant - Health Care
Caddo Kiowa Technology Center
Fort Cobb, OKSkills
- Client relationship building
- Account management
- Relationship building and management
- Written and verbal communication
- Strategic selling
- Territory management
- Sales quota achievement
- Business development and planning
- Customer rapport
- Interpersonal skills
- Account planning
- Performance tracking
- Market development
- RSL trained
- Quarterly reports
Timeline
Account Executive
Traditions Health Care
01.2022 - Current
Account Executive
Carter HealthCare
08.2021 - 10.2021
Certified Nursing Assistant
Maple Lawn Nursing Home
04.2016 - 03.2018
Certified Nursing Assistant
Maple Lawn Nursing Home
08.2012 - 10.2014
High School Diploma -
Hydro-Eakly High School
Certified Nurses Assistant - Health Care
Caddo Kiowa Technology Center
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