D'Andra Escobar
Brownsville,Tx
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
4Play
07.2023 - Current
- Maintain clean floors and showcases
- Engaged with customers to effectively build rapport and lasting relationships.
- Operate till box.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Survey Researcher
Promark Research Corporation
04.2021 - 07.2023
- Specialize in collecting data and survey research.
- Speaking professionally with interviewees.
- Responsible for conducting nationwide surveys.
- Acquiring data and opinions from the public.
- Data entry and logging information.
- Conducted interviews with participants to assess eligibility.
- Developed and implemented interviewing processes to achieve consistent and structured approach.
Footwear Department/ Cashier
Academy Sports and Outdoors
09.2020 - 04.2021
- Assist customers by providing information in the shoe department
- Greet customers entering and exiting the establishment
- Maintain a clean area for customers
- Operate TSI and Radio
- Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers’ items
- Offer customers carry out-out services at the completion of the transactions
- Cash checks and records the total of transactions
- Issue receipts, refunds, credits, or changes due to customers
- Answer customers’ questions and provide information on procedures or policies.
Cashier
Tropical Smoothie Cafe
07.2019 - 06.2020
- Receive payment by cash, credit cards, automatic debits
- Assist customers by providing information and resolving their complaints
- Greet customers entering establishment
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping / sweeping floors and emptying trash cans
- Answer all customers’ inquiries
- Obtained knowledge about all products and services provided by the store
- Operate POS terminal and cash register.
Education
Associate Degree in Arts -
Texas Southmost College
Brownsville, TX03.2023
Graduated -
Homer Hanna High School
05.2020
Skills
- Multi-tasking
- Self-motivation
- Communication Skills
- Adaptability
- Time Management
- Decision-Making
- Bilingual
- Greeting Customers
- Taking and Delivering orders
- Assisting with food preparation
- Solving Customer Complaints
- Inventory Control
- Order Processing
- Upselling
- Payment Processing
- Product Sales
- Friendly and Outgoing
- Teamwork and Collaboration
References
Julia Saavedra, Manager at Tropical Smoothie Cafe, (956)-545-5247 Gabriela Rivera, Teacher at Olmito school, (956)-459-7677 Liliana Rodriguez, Team Member at Academy Sports and Outdoors, (956)-579-1817 Fernando Olivarez, Supervisor at Promark Research, (956)-336-1414
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
4Play
07.2023 - Current
Survey Researcher
Promark Research Corporation
04.2021 - 07.2023
Footwear Department/ Cashier
Academy Sports and Outdoors
09.2020 - 04.2021
Cashier
Tropical Smoothie Cafe
07.2019 - 06.2020
Associate Degree in Arts -
Texas Southmost College
Graduated -
Homer Hanna High School