Motivated and dedicated individual with a strong commitment to delivering exceptional customer service. I acquire excellent verbal and written communication skills for effective interaction with customers and colleagues. I also acquire impressive interpersonal skills to foster positive relationships and create a pleasant work environment. Additionally, possesses math and accounting skills to contribute to accurate financial transactions.
Overview
12
12
years of professional experience
Work History
City Carrier
USPS, United States Postal Service
01.2020 - Current
Planned and cased mail in sequence of delivery for designated route.
Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.
Delivered priority mail with punctuality, meeting critical deadlines for both residential and commercial clients.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Coordinated with supervisors to address operational challenges, streamlining processes for improved performance.
Worked closely with other employees in mail office and handled various administrative tasks.
Developed strong rapport with customers, fostering a sense of community and trust through consistent, high-quality service delivery.
Improved mail delivery efficiency by implementing route optimization strategies.
Conducted daily vehicle inspections and maintenance checks, ensuring optimal functionality and safety on the road.
Implemented organizational systems for mail sorting, expediting preparation for daily routes.
Generated accurate records of delivered items as required by postal regulations, ensuring proper documentation was maintained at all times.
Utilized GPS technology to navigate complex routes efficiently, reducing overall travel time and fuel consumption costs.
Managed high volumes of parcels during peak seasons, ensuring timely delivery without compromising accuracy or security.
Utilized mail processing machines in weighing, stamping and processing mail items.
Maintained safety standards while driving, resulting in zero accidents during tenure.
Sale’s Associate
Macy’s
09.2015 - 12.2019
Maintain inventory, stocked shelves, and replenished stock.
Process payments, returns, and exchanges, and assist with store maintenance.
Help with marketing campaigns, loyalty programs, and store promotions.
Assist with cross training of department associate on assigned duties.
Impact Team Member
Hollister Co.
10.2012 - 12.2016
Process payments, manage cash registers, and handle returns and refunds.
Maintain visual and presentation standard throughout the store and stockroom.
Promote products to meet sales targets, track sales commissions, and create sales projections.
Stock Associate
DUANE READE
01.2013 - 08.2016
Utilize merchandise moving equipment such as hand trucks or pallet jacks, to move shipments from receiving platform to storage area.
Unpack and examine incoming shipments and record overages, shortages and damaged items.
Input information into computer to maintain inventory, purchasing, and shipping.
Ensure accuracy of documentation of outgoing shipments and prepare shipments for pickup by weighing.
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)