Diligent Customer Quality Manager with over 10 years of experience in quality control, assurance, and customer support across the marine and aviation industries. Proven expertise in overseeing the production and delivery of high-quality products, with a focus on customer service, management, sales, marketing, and adherence to quality standards. Highly skilled in product knowledge, training both staff and customers while optimizing product storage and efficiency. Strong relationship builder, fostering professional connections with both internal and external stakeholders to drive customer satisfaction and business success.
Continuous Improvement Strategies
Customer Care and Engagement
Data-driven Decision Making
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