Summary
Dedicated professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Resourceful and experienced worker offering expertise in customer service, and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Processing Center
Self Employed, 3rd Party
04.2011 - Current
- Maintained high-quality standards for all completed loan files, ensuring the least amount of conditions as possible.
- Consistently met or exceeded deadlines through diligent time management, prioritization of tasks, and efficient execution of required duties.
- Multi-tasked to keep all assigned loans running effectively and efficiently and closing times met.
- Enhanced customer satisfaction by promptly addressing concerns and providing immediate communication
Realtor
EXP Realty, LLC
08.1999 - Current
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Expanded client base through effective prospecting techniques and referrals from satisfied customers.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed new business and managed new and existing clients.
Education
Bachelor of Arts - Education
05.1989
Minor in math
Associate of Arts - General
05.1985
High School Diploma -
05.1983
Skills
- Customer Service/Relationships
- Professional and Courteous
- Verbal and Written Communication
- Work Planning and Prioritization
- Teamwork
- Organizational Skills
- Flexible Schedule
Timeline
Processing Center - Self Employed, 3rd Party
04.2011 - Current
Realtor - EXP Realty, LLC
08.1999 - Current
Bethany College - Bachelor of Arts, Education
Butler County Community College - Associate of Arts, General
El Dorado High School - High School Diploma,