Daneil R. Parker
Decatur,GA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Manager
Cash America Pawn
Stone Mountain, GA
04.2024 - Current
- Manage store operations
- Manage store operations, approximately four pawnbrokers, and my assistant
- Ensure that all administrative tasks are completed effectively and efficiently
- Balance all cash drawers upon opening and closing the business
- Provide the best customer service possible and ensure that they all leave feeling happy and very satisfied
Assistant Store Manager
Cash America Pawn
Stone Mountain, GA
12.2020 - 04.2024
- Assist the store manager with their daily tasks
- Manage the shop and pawnbrokers when the store manager is absent
- Ensure that customers get maximum value for their products
- Conduct administrative tasks such as receive and send emails, file documents, join conference calls, etc
- Ensure the daily transactions were done properly by balancing the cash on hand and the credit card machines
Assistant Store Manager
Family Dollar Inc.
Lithonia, GA
08.2019 - 12.2020
- Assist the store manager in ensuring that the store is ran smoothly
- Supervise Customer Service Representatives in absence of store manager
- Ensure that customers are fully satisfied when leaving the store
- Ensure the store’s money is balanced for the next shift or the next business day
Customer Service Representative
Family Dollar Inc.
Lithonia, GA
09.2018 - 07.2019
- Provided the best customer service for valued customers
- Operated the cash register
- Recover and stock goods
- Greet customers whenever the shop to make them feel welcome
Front Desk Clerk
Seaforth High School
St. Thomas, Jamaica
07.2017 - 07.2017
- Assist the main desk clerks with whatever they needed
- Welcomed parents and prospective parents as they entered the office
- Provided an excellent customer service
- Create files for new students and organize and update files of current students
- Supervised summer classes whenever teachers were absent
Education
Bachelor of Accounting -
Georgia State University
12-2025
Bachelor of Business Administration - Accounting
Georgia State Perimeter College
Clarkston, GA07-2024
High School Diploma - Business Management and Accounting
Morant Bay High School
St. Thomas, Jamaica06.2018
Skills
- Microsoft Excel
- Word
- PowerPoint
- Access
- Customer Service Management
- Operations Management
- Store Merchandising
- Shift Scheduling
- Retail Inventory Management
- Supply Ordering
- Customer Relations
- Customer Service
- Team Leadership
- Reliable
- Work Planning and Prioritization
- Staff Supervision
- Bank and Safe Deposits
- Employee supervision and motivation
- Employee Scheduling
- Team motivation
- Pricing Strategies
- Sales Strategies
- Friendly and Positive
- Store Opening and Closing
- Multitasking and Organization
- MS Office proficient
- Relationship building and management
- Accurate Cash Handling
- Sales expertise
- Inventory Management
- Store opening and closing procedures
- Cash Management
- Operational Efficiency
- Problem-Solving
- Documentation And Reporting
Certificationsskills
Microsoft Excel, Word, PowerPoint, Access, Certificate in Customer Service, 06/18
Languages
English
Native/ Bilingual
Certification
- Certificate in Customer Service (June 2018)
Timeline
Store Manager
Cash America Pawn
04.2024 - Current
Assistant Store Manager
Cash America Pawn
12.2020 - 04.2024
Assistant Store Manager
Family Dollar Inc.
08.2019 - 12.2020
Customer Service Representative
Family Dollar Inc.
09.2018 - 07.2019
Front Desk Clerk
Seaforth High School
07.2017 - 07.2017
Bachelor of Accounting -
Georgia State University
Bachelor of Business Administration - Accounting
Georgia State Perimeter College
High School Diploma - Business Management and Accounting
Morant Bay High School
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