Daneisha Fripp
Savannah,USA
Summary
Experienced Healthcare Administrative Professional with 13 years in medical scheduling, insurance verification, and pharmacy operations. Led teams in managing shift operations and facilitating staff meetings. Expertise in EMR systems, HIPAA compliance, and patient coordination, ensuring accuracy and confidentiality in high-pressure environments.
Efficient Centralized Scheduler known for high productivity and ability to complete tasks swiftly. Possesses specialized skills in schedule optimization, patient communication, and medical software proficiency. Excel in time management, problem-solving, and adaptability, contributing positively to fast-paced healthcare environments.
Efficient medical secretary and administrative assistant with background in managing front office operations, patient scheduling, and record-keeping within healthcare settings. Skilled in maintaining confidentiality of patient information, improving office workflows, and supporting clinical staff with administrative tasks. Demonstrated ability to enhance patient satisfaction through effective communication and organizational skills. Made impactful contributions to previous workplaces by streamlining appointment processes and reducing waiting times for patients.
Overview
1
1
Certification
4
4
years of post-secondary education
18
18
years of professional experience
Work History
Centralized Scheduler
United Digestive
Statesboro, GA
06.2024 - Current
- Scheduled colonoscopies and endoscopies, ensuring efficient patient flow and provider coordination
- Coordinated scheduling of office visits to ensure efficient patient management, procedures, and follow-ups to streamline patient care processes
- Coordinated procedure dates with providers and surgical centers, enhancing scheduling efficiency
- Verified patient appointments for accuracy and sent reminders, minimizing scheduling conflicts and decreasing appointment no-shows
- Followed up on missed appointments, improving patient care continuity and reducing no-show rates
- Provided patients with prep instructions, improving procedure readiness and compliance
- Relayed non-clinical messages to nurses/providers, facilitating timely communication
- Maintained patient confidentiality by adhering to HIPAA compliance standards
Insurance Verification and Authorization Specialist / Team Lead
Effingham Health System
Springfield, GA
12.2022 - 06.2024
- Managed denial management and appeals, increasing claim approval rates
- Conversed with healthcare providers, insurance adjusters, and patients while strictly adhering to HIPAA privacy regulations
- Welcomed patients into the facility, creating a friendly atmosphere. in the facilities and over the phone, providing a welcoming experience
- Communicated with patients regarding insurance and authorization status, fostering transparency in care
- Prepared medical files, maintaining accuracy and organization
- Managed denial management and appeals, leading to higher claim approval rates
- Applied a strong understanding of ICD-10-CM, CPT, and HCPCS codes to ensure authorization requests matched intended medical procedures
- Documented and entered data accurately, supporting billing and compliance
- Facilitated weekly staff meetings and individual counseling, enhancing team performance
Scheduling Coordinator/Pharmacy Tech/Admin Assistant
Nightingale Pharmacy, Infusion, and Home Services
Statesboro, GA
09.2016 - 12.2022
- Managed scheduling logistics appointments and managed calendars to enhance workflow efficiency
- Maintained pharmacy inventory by checking pharmaceutical stock, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs to ensure availability
- Maintained a safe and clean pharmacy/office by complying with procedures, rules, and regulations
- Managed phone inquiries promptly and greeted visitors, ensuring prompt and courteous service
- Collated and distributed mail, supporting efficient office operations
- Oversaw financial accounts for accuracy and compliance and performed bookkeeping, supporting financial accuracy
- Monitored pharmacy inventory by assessing stock levels, anticipating medication needs, placing orders, verifying deliveries, and removing expired drugs to guarantee medication availability
- Arranged files systematically and updated records for physicians' orders and prescriptions by recording and filing physicians' orders and prescriptions and supporting regulatory compliance
Shift Leader/ Pharmacy Technician
Walgreens
Savannah, GA
01.2009 - 09.2016
- Oversaw team members, ensuring all duties and tasks were performed efficiently during each shift
- Ensured production goals were met, contributing to store performance
- Participated in weekly management meetings to discuss goals, progress, and issues in need of resolution
- Reviewed written prescriptions and refill requests from patients for completeness and accuracy
- Recorded medical histories while maintaining confidentiality and compliance with HIPAA regulations
- Provided quality customer service to patients, responding to inquiries and referring them to the pharmacist for medical information
- Verified the accuracy of patient information, reducing errors in prescription processing
- Counted prescription medication, filled prescriptions, and typed and attached medication labels to ensure accuracy
- Processed patient insurance and expedited claims to enhance patient experience
Education
High School Diploma -
Robert w groves high school
09.2009 - 06.2013
Some College (No Degree) - Computer And Information Sciences
Ogeechee Technical College
09.2025 -
Skills
- Hospital scheduling
- Claims processing
- Medical billing
- Insurance Verification
- Health insurance knowledge
- EMR/EHR
- Athenahealth
- Cerner
- ICD-9
- Medical coding
- Billing processes
- Eligibility verification
- Document preparation
- Health information management
- HIPAA
Personal Information
Work Permit: Authorized to work in the US for any employer
Skills
- Hospital scheduling
- Claims processing
- Medical billing
- Insurance Verification
- Health insurance knowledge
- EMR/EHR
- Athenahealth
- Cerner
- ICD-9
- Medical coding
- Billing processes
- Eligibility verification
- Document preparation
- Health information management
- HIPAA
Certification
- CPR Certification
- First Aid Certification
- Driver's License
- BLS Certification
- PTCB Certification
Timeline
Some College (No Degree) - Computer And Information Sciences
Ogeechee Technical College
09.2025 -
Centralized Scheduler
United Digestive
06.2024 - Current
Insurance Verification and Authorization Specialist / Team Lead
Effingham Health System
12.2022 - 06.2024
Scheduling Coordinator/Pharmacy Tech/Admin Assistant
Nightingale Pharmacy, Infusion, and Home Services
09.2016 - 12.2022
High School Diploma -
Robert w groves high school
09.2009 - 06.2013
Shift Leader/ Pharmacy Technician
Walgreens
01.2009 - 09.2016