Daneisha Whatley
Chesapeake,VA
Summary
Dynamic and results-driven professional with proven expertise in customer service and money handling at Family Dollar. Adept at fostering team collaboration and enhancing operational efficiency, I excel in conflict resolution and staff supervision, ensuring a positive shopping experience while maintaining accurate financial reporting. Committed to achieving excellence in all endeavors.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Family Dollar
Chesapeake, VA
10.2021 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cashier
Carter’s
Elizabeth, NJ
08.2017 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Sales Associate
McDonald's
Chesapeake, VA
05.2020 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Thomas A. Edison Career And Technical Academy Anne
Elizabeth, NJ06.2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Staff supervision
- Conflict resolution
- Workload management
- Team building
- Operations management
Timeline
Assistant Manager
Family Dollar
10.2021 - 12.2024
Sales Associate
McDonald's
05.2020 - 08.2020
Cashier
Carter’s
08.2017 - 09.2020
Thomas A. Edison Career And Technical Academy Anne