DANELLIE MORENO
Las Vegas,NV
Summary
Detail-oriented professional excelling in customer service and payroll processing. Known for enhancing customer satisfaction and efficiently managing employee records with strict adherence to compliance. Currently pursuing a Computer Operations and Security Specialist Certification, demonstrating a commitment to technical skill development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Payroll Specialist
Ramrod Staffing
06.2025 - Current
- Managed payroll processing and employee records for multiple candidates while maintaining strict confidentiality and compliance.
- Resolved payroll questions by communicating with managers, employees, and external partners, ensuring accurate documentation.
- Assisted with problem resolution and research regarding payroll discrepancies, employee information, and payment status.
- Maintained organized records, spreadsheets, and reports using Microsoft Excel and Word to track employee data and payments.
- Coordinated scheduling, onboarding paperwork, and administrative tasks to support recruiting and HR operations.
- Managed high volumes of emails, calls, and documentation, prioritizing tasks to meet deadlines effectively.
- Delivered professional customer service to employees and clients, ensuring timely responses and accurate information.
Barista
Starbucks
09.2021 - 06.2025
- Delivered exceptional customer service by greeting customers, processing high-volume transactions accurately, and maintaining a clean, organized, and welcoming workspace.
- Modeled the Starbucks Experience by fostering a positive environment focused on service excellence and customer satisfaction.
- Demonstrated leadership by supporting shift operations, setting an example for team members, and maintaining operational standards.
- Delivered feedback and coaching to team members, enhancing their confidence and performance in meeting service expectations.
- Coordinated scheduling and inventory management to optimize store operations and maintain adequate coverage.
- Managed inventory levels and restocked products to ensure seamless operations during peak business hours.
Education
High School Diploma -
ACCLERATION ACADEMY
Las Vegas, NV06-2023
Skills
- Payroll Processing
- Payroll Administrative Support
- Timecard Verification
- Employee Pay Adjustments
- Payroll Systems
- Reporting
- Microsoft Excel
- Data entry
- HR Office Management
- Record Keeping
- Calendar Coordination
- Schedule Coordination
- Office Management
- Organizational Skills
- Policy Adherence
- Microsoft technologies
Certification
- CompTIA A+, 01/2025, Present, Asher College
- CompTIA Network+, 01/2025, Present, Asher College
- CompTIA Security+, 01/2025, Present, Asher College
Timeline
Administrative Assistant/Payroll Specialist
Ramrod Staffing
06.2025 - Current
Barista
Starbucks
09.2021 - 06.2025
High School Diploma -
ACCLERATION ACADEMY