Danely Yanez-Olivo
Hastings,MI
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Real Arriero Restaurant. Proven ability to engage guests and manage cash transactions efficiently. Recognized for maintaining cleanliness standards and enhancing dining experiences through effective multitasking and collaboration with team members.
Overview
11
11
years of professional experience
Work History
Server
Real Arriero Restaurant
Caledonia, MI
10.2024 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed cash transactions and processed payments efficiently at point of sale system.
Machine Operator
Accurate Tool And Die
Middleville, MI
09.2023 - 02.2024
- Operated CNC machines to produce precision components according to specifications.
- Conducted quality inspections on finished products to ensure compliance with standards.
- Maintained equipment and tools, ensuring optimal performance during production runs.
- Collaborated with team members to streamline workflows and enhance productivity.
Machine Operator Trainee
Hilco Technologies
Grand Rapids, MI
07.2021 - 03.2023
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed cash transactions and processed payments efficiently at point of sale system.
Server
Lindo Mexico Restaurant
Wyoming, MI
06.2015 - 03.2023
- Assisted in training new servers on menu knowledge and service standards.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Responded promptly to customer inquiries and complaints, enhancing overall satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier
Home Depot
Wyoming, MI
01.2019 - 09.2019
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Assisted customers with product inquiries, ensuring a positive shopping experience.
- Collaborated with team members to restock merchandise and maintain store organization.
- Implemented best practices for cash handling and security procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Welder
Challenge Manufacturing
Walker, MI
01.2019 - 06.2019
- Conducted routine maintenance on welding machines to optimize performance and safety.
- Collaborated with team members to streamline workflows and improve production efficiency.
- Operated MIG and TIG welding equipment to produce high-quality welds on various metal components.
- Inspected welds and checked critical measurements to meet specifications.
Education
High School Diploma -
Union High School
Grand Rapids, MI06.2017
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Customer service
Safe food handling
Service prioritization
Positive and professional
Warm and friendly
Multitasking Abilities
Cleanliness standards
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Real Arriero Restaurant
10.2024 - Current
Machine Operator
Accurate Tool And Die
09.2023 - 02.2024
Machine Operator Trainee
Hilco Technologies
07.2021 - 03.2023
Cashier
Home Depot
01.2019 - 09.2019
Welder
Challenge Manufacturing
01.2019 - 06.2019
Server
Lindo Mexico Restaurant
06.2015 - 03.2023
High School Diploma -
Union High School