D’Angelia Williams
Columbus,GA
Summary
Skilled at operating with little oversight to complete tasks efficiently. Familiar with housekeeping, restocking and equipment operation practices. Tech-savvy and collaborative with friendly nature and driven approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Laborer
Koch Foods
08.2024 - 03.2025
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
Receiver
SpartanNash
09.2023 - 07.2024
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
Housekeeper
Homewood Suites
06.2022 - 09.2023
- Uses appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Reports maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Return's vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Adheres to daily cleaning schedules and updated as needed based on demand.
- Communicates with customers about requests for additional supplies or cleaning services.
- Renders detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Prepares rooms for meetings and arranges decorations, media equipment and furniture for social or business functions.
Lead Cashier / Customer Service
Circle K
01.2019 - 10.2019
- Assisted manager with creating work schedules and supervising employees when needed
- Collected credit card and cash payments to complete transactions for customer orders.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Organize and stock merchandise, upsell promotional items, take inventory, and order supplies
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Supervisor
Aafes Dunkin Donuts
07.2017 - 08.2018
- Supervised, trained, coached, and developed six employees
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Replenished registers, took inventory, ordered supplies, and received and organized shipments
- Assisted the Store Manager in the interviewing, hiring, training, and maintaining records of all new employees using approved HR guidelines.
- Responsible for managing the sales floor during peak hours of operation to ensure courteous, accurate and efficient service.
Crew Member
Aafes Dunkin Donuts
03.2016 - 11.2016
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Assisted management with inventory control and stock ordering.
- Drove team success by quickly completing assigned tasks.
- Trained new hires, upsold promotional items, and provided outstanding customer service
- Worked as a team member to ensure customers received the best possible service
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
Crew Member / Cashier / Customer Service
AAFES Burger King
10.2015 - 03.2016
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Greeted customers and responded to informational requests.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Followed company safety standards for food quality and sanitation procedures.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Assisted management with monthly inventory control and weekly stock ordering.
Education
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
05-2019
Academy HIPAA Essentials for Healthcare Professionals Certificate Stat Medical Certified Nursing Assistant -
Ultimate Medical
05-2019
Skills
- Microsoft Office / MS Excel MS Word MS PowerPoint MS Outlook MS Note Typing Speed: 35 WPM
- Verbal and Written Communication
- Schedule Management
- Issue Resolution
- Equipment Inspections
- Detail-Oriented
- Flexible Schedule
- Data Management
- Team Management
- Reliable & Trustworthy
- Cash Register Operations
- Quality Control
- Payment Processing
- Multitasking and Prioritization
- Time management
- Attention to detail
Affiliations
Hands-on, task focused professional with strong communication skills leveraging vast customer service experience. Backed by 2+ years management experience. Pays close attention to detail for accurate and compliant documentation and acts with discretion when handling confidential information.
Well-organized, manages time and priorities in multi-task environments
Effective problem solver, able to assess situation and identify solutions
Regarded as a natural people person with strong interpersonal communication skills
Promote teamwork through demonstrated behaviors, leadership, and effective communication
Certification
Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing
Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information HIPAA Compliance Medical Laws & Ethics CMS 1500 Claim Form Billing Cycle
Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO
Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology Claims Appeal Process
Timeline
General Laborer
Koch Foods
08.2024 - 03.2025
Receiver
SpartanNash
09.2023 - 07.2024
Housekeeper
Homewood Suites
06.2022 - 09.2023
Lead Cashier / Customer Service
Circle K
01.2019 - 10.2019
Supervisor
Aafes Dunkin Donuts
07.2017 - 08.2018
Crew Member
Aafes Dunkin Donuts
03.2016 - 11.2016
Crew Member / Cashier / Customer Service
AAFES Burger King
10.2015 - 03.2016
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
Academy HIPAA Essentials for Healthcare Professionals Certificate Stat Medical Certified Nursing Assistant -
Ultimate Medical
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