Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craig Cooper

Cottage Grove,MN

Summary

Reliable and punctual professional with a strong background in customer service and teamwork. Proven ability to manage tasks efficiently while maintaining a high level of customer satisfaction, ready to contribute to a dynamic retail environment.

Overview

8
8
years of professional experience

Work History

Sales Associate

DTLR
Bloomington, MN
03.2022 - Current
  • Cultivated positive shopping experiences through exceptional service, encouraging customer retention and satisfaction.
  • Executed daily sales transactions accurately, ensuring customer satisfaction and operational efficiency.
  • Assisted in inventory management, maintaining optimal stock levels and reducing discrepancies.
  • Acquired comprehensive understanding of product features and benefits to support customer inquiries and satisfaction.
  • Executed systematic organization of racks and shelves to elevate store presentation and drive customer engagement.

Server

Bubba Gump Shrimp
Bloomington, MN
06.2024 - 03.2026
  • Delivered exceptional customer service, ensuring positive dining experiences for all guests.
  • Collaborated with kitchen staff to maintain efficient food service and timely order delivery.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Managed multiple tables simultaneously while maintaining attention to detail and accuracy of orders.

Sales Associate

Finish Line
Burnsville, MN
03.2018 - 03.2022
  • Participated in promotional events, driving foot traffic and increasing brand awareness within the community.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Park High School
Cottage Grove, MN
01.2015

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Building rapport

Timeline

Server

Bubba Gump Shrimp
06.2024 - 03.2026

Sales Associate

DTLR
03.2022 - Current

Sales Associate

Finish Line
03.2018 - 03.2022

High School Diploma -

Park High School