D'Angelo Guess
Fort Worth,United States
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Manager
Prime Communications
07.2022 - Current
- Achieved and surpassed monthly sales goals, maintaining high standards of customer service and upholding the brand image of AT&T. - Managed inventory, finances, and staffing, ensuring smooth operations.
- Managed inventory control, cash control, and store opening and closing procedures
- Assisted with hiring, training and mentoring new staff members
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
Radio Operator/Maintainer
U.S Army Reserves
05.2014 - Current
Sales Representative
Verizon
07.2021 - 08.2022
- Demonstrated expertise in selling cellular devices and troubleshooting customer issues, providing topnotch customer service.
Education
High School Diploma -
Littlefield High School
Littlefield, TX05.2014
Pursuing Certifications in: A+, Network+, Security+, CySA+, Cloud+, Pentest+, and Linux -
DSDT
Detroit, MI05.2024
Skills
- Excellent communication and teamwork skills
- Proficient in operating systems
- Experienced in cash handling
- Exceptional customer service abilities
- Military experience
- Banking experience
- Proven sales track record
Certification
- Secret Clearance - Present
- Licensed Insurance Agent - Present
- Life & Health Insurance License
Additional Information
- Thrives in high-pressure environments
- Exceptional time management skills
- Collaborative team player
- Adaptable to diverse circumstances
Personal Information
- Military Service Branch: Army
- Military Service Rank: Specialist
Timeline
Store Manager
Prime Communications
07.2022 - Current
Sales Representative
Verizon
07.2021 - 08.2022
Radio Operator/Maintainer
U.S Army Reserves
05.2014 - Current
High School Diploma -
Littlefield High School
Pursuing Certifications in: A+, Network+, Security+, CySA+, Cloud+, Pentest+, and Linux -
DSDT