Summary
Overview
Work History
Education
Skills
Timeline
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Dani Steinhart

Spokane

Summary

Results-driven professional with a strong background in customer service and technical skills honed at Squeakys Lube Shop. Demonstrated expertise in problem resolution and effective communication, ensuring customer satisfaction and safety compliance. Proven ability to maintain organized workspaces and enhance productivity through attention to detail and teamwork.

Overview

5
5
years of professional experience

Work History

Cashier

Squeakys car wash
Spokane Valley
06.2022 - Current
  • Processed credit card, cash, and check payments with 100% accuracy.
  • Balanced cashier drawers at shift start and end to ensure correct amounts.
  • Maintained cleanliness of checkout areas, including countertops and floors.
  • Answered customer questions promptly and provided relevant store information.
  • Resolved customer complaints professionally, adhering to company policies.
  • Conducted daily recovery tasks to enhance productivity in work areas.
  • Greeted customers enthusiastically, fostering a welcoming environment.
  • Kept check-out areas organized and well-stocked for optimal presentation.

Auto Lube Technician

Squeakys lube shop
Spokane Valley
06.2023 - 01.2025
  • Performed complete vehicle maintenance inspections and topped off fluid levels as needed.
  • Inspected and replaced worn-out engine parts, including filters, hoses, belts, and spark plugs.
  • Adjusted tire pressure and alerted customers about leaks or tire damage.
  • Maintained cleanliness of work area by disposing of trash properly at all times.
  • Accurately completed required paperwork prior to releasing repaired vehicles.
  • Communicated service status and estimated completion time with customers professionally.
  • Documented technical work for each vehicle on repair orders to maintain records.
  • Ensured adherence to safety protocols while working on customer vehicles.

Production Technician

Amazon
Spokane
06.2020 - 01.2023
  • Maintained organized and clean warehouse space to enhance safety and efficiency.
  • Tracked inventory levels, inputting equipment counts into warehouse databases.
  • Verified order accuracy and completeness, ensuring inclusion of all necessary components.
  • Operated forklift and pallet jack for efficient transportation of heavy loads.
  • Inspected incoming materials for quality assurance and adherence to specifications.
  • Resolved order discrepancies swiftly to uphold customer satisfaction.
  • Conducted regular cycle counts, identifying and correcting inventory discrepancies.
  • Promoted workplace safety by adhering to safety protocols and maintaining hazard-free environments.

Education

Associate of Arts - Language Arts Education

Walla Walla Community College
Walla Walla, WA
01-2016

GED -

Spokane Community College
Spokane, WA
03-2000

Skills

  • Customer service and assistance
  • Problem resolution
  • Effective communication
  • Safety compliance
  • Team collaboration
  • Professionalism and courtesy
  • Attention to detail
  • Dependability and reliability

Timeline

Auto Lube Technician

Squeakys lube shop
06.2023 - 01.2025

Cashier

Squeakys car wash
06.2022 - Current

Production Technician

Amazon
06.2020 - 01.2023

Associate of Arts - Language Arts Education

Walla Walla Community College

GED -

Spokane Community College