Summary
Overview
Work History
Education
Skills
Timeline
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Dania Espinal

Paterson,NJ

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

6
6
years of professional experience

Work History

Cashier and Waitress

D carbón Restarurant
Paterson, New Jersey
10.2018 - 09.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.

Education

High School Diploma -

Instituto José Cecilio Del Valle
Honduras
11-2001

Skills

  • Cash Handling
  • ID Verification
  • Payment Processing
  • Returns processing
  • Customer Service
  • Drawer balancing
  • Cash Register Operation
  • Payment Collection
  • POS Systems
  • Customer Assistance
  • Credit and cash transactions
  • Order Verification
  • Staff Training
  • Guest inquiries
  • Order Taking
  • Customer service excellence
  • Records Maintenance
  • Cash Management
  • Time management skills
  • Written and verbal communication

Timeline

Cashier and Waitress

D carbón Restarurant
10.2018 - 09.2024

High School Diploma -

Instituto José Cecilio Del Valle
Dania Espinal