Dania Masood
Brooklyn
Summary
Detail-oriented Administrative Coordinator with expertise in schedule management, logistics coordination, and customer service. Proven ability to streamline processes and enhance team collaboration for improved operational efficiency.
Overview
11
11
years of professional experience
Work History
Administrative Coordinator (Events)
Columbia University Vagelos College of Physicians & Surgeons
New York, NY
01.2025 - Current
- Oversaw complex calendar scheduling and meeting coordination for senior leadership
- Managed expense report processing to uphold financial accuracy and compliance
- Coordinated logistics for large-scale events, ensuring effective vendor communication and timely materials preparation
- Organized digital and paper filing systems within CRM-adjacent platforms for improved efficiency
- Enhanced communication workflows through the implementation of standardized email templates
Administrative Coordinator
Columbia University School of Nursing
New York, NY
03.2022 - 01.2025
- Managed calendar logistics to ensure efficient organization of large group meetings led by dean and vice dean's office functional unit managers.
- Utilized SAP Concur and ARC to meticulously process expense reports and reimbursements, maintaining compliance with company policies.
- Designed and implemented email templates to enhance efficiency in mass communication with listserv.
- Managed and coordinated logistics for prestigious presentations and events to enhance overall attendee experience.
- Managed the organization and retention of office documents and materials, ensuring efficient retrieval and adherence to electronic documentation standards.
Real Estate Assistant
Corcoran Group Real Estate
Brooklyn, NY
08.2020 - 02.2022
- Coordinated property showings, ensuring smooth communication between clients and agents.
- Managed listing databases, maintaining accuracy and up-to-date information for properties.
- Assisted in preparing marketing materials, enhancing property visibility through various channels.
- Conducted market research to support pricing strategies and competitive analysis for listings.
- Prepared real estate forms and documents for brokers, agents and potential customers
- Organized listing materials when posting property listings with attention to detail
Administrative Assistant
Corcoran Group Real Estate
Brooklyn, NY
06.2019 - 05.2020
- Achieved timely payment processing for agents through proficient management of commission checks and deals via Trident
- Increased client and agent satisfaction by providing outstanding customer service to all stakeholders
- Improved office supply management by maintaining optimal inventory levels of snacks, paper, ink, toner, and branded materials
- Boosted communication efficiency by accurately sorting and routing all incoming mail, emails, and voice messages
College Assistant
Brooklyn College
Brooklyn, NY
07.2015 - 11.2018
- Managed student account inquiries related to tuition payments and refunds. Oversaw scholarship information dissemination to enhance student understanding. Facilitated resolution of account-related issues to improve student satisfaction.
- Managed outreach efforts by conducting collection calls to students, addressing their financial obligations to the college.
- Conducted orientation and training for new employees, focusing on office operations and job-related duties.
- Engaged with financial aid and registrar departments to effectively troubleshoot and resolve student account challenges.
- Executed thorough reviews of recreation contracts, verifying information accuracy and compliance with standards.
Education
Bachelor of Science -
Brooklyn College
Brooklyn, NY12-2016
Skills
- Attention to detail
- Data entry
- Time management
- File organization
- Team collaboration
- Office administration
- Travel arrangements coordination
- Schedule management
- Customer service
- Concur
Real Estate License
Real Estate License Active in New York State
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Coordinator (Events)
Columbia University Vagelos College of Physicians & Surgeons
01.2025 - Current
Administrative Coordinator
Columbia University School of Nursing
03.2022 - 01.2025
Real Estate Assistant
Corcoran Group Real Estate
08.2020 - 02.2022
Administrative Assistant
Corcoran Group Real Estate
06.2019 - 05.2020
College Assistant
Brooklyn College
07.2015 - 11.2018
Bachelor of Science -
Brooklyn College