Summary
Overview
Work History
Education
Skills
PROFESSIONAL SUMMARY
Timeline
Generic

MEDLINE DENEUS

Palm Beach,FL

Summary

Property management professional with 7+ years of leasing and customer service experience. Skilled in lease renewals, resident relations, complaint resolution, rent collection, delinquency follow-up, and Yardi software. Experienced in supporting property operations, improving leasing performance, and maintaining resident satisfaction. Bilingual in English and Haitian Creole.

Overview

11
11
years of professional experience

Work History

Leasing Specialist

Congress Park Apartments
Lake Worth, FL
01.2026 - Current
  • Execute daily leasing, resident communication, and administrative activitiesz
  • Coordinate lease renewals, address resident concerns.
  • Maintain accurate resident accounts in Yardi to support timely documentation.

Senior Leasing Consultant

Ashley Lake Park
Boynton Beach, FL
03.2022 - 12.2025
  • Managed 20–40 prospective resident leads weekly and achieved a reported lease conversion rate above 65%.
  • Conducted property tours, guided applicants through leasing and screening requirements, and maintained consistent CRM follow-up

Customer Service Representative

Palm Beach Toyota
West Palm Beach, FL
01.2018 - 02.2022
  • Managed 35–50 customer calls daily, resolved service inquiries, and strengthened customer relationships through responsive support.
  • Coordinated with service advisors to address customer needs and helped train new employees on service procedures.

Leasing Agent

10x Delray
Delray Beach, FL
07.2015 - 12.2018
  • Conducted property tours, supported application and background screening processes, and followed up with prospective residents.
  • Contributed to marketing and outreach initiatives designed to support leasing activity and reduce vacancy turnaround time.

Education

Bachelor of Arts - Social Work

Florida Atlantic University
Boca Raton, FL

Associate of Arts -

Palm Beach State College
Lake Worth, FL

Skills

  • Yardi Leasing & Occupancy Lease Renewals Resident Relations Complaint Resolution Rent Collection Delinquency Follow-Up 3-Day Notices Application Processing CRM & Lead Management Customer Service

PROFESSIONAL SUMMARY

Bilingual in English and Haitian Creole.

Timeline

Leasing Specialist

Congress Park Apartments
01.2026 - Current

Senior Leasing Consultant

Ashley Lake Park
03.2022 - 12.2025

Customer Service Representative

Palm Beach Toyota
01.2018 - 02.2022

Leasing Agent

10x Delray
07.2015 - 12.2018

Bachelor of Arts - Social Work

Florida Atlantic University

Associate of Arts -

Palm Beach State College
MEDLINE DENEUS