Danial Prasad

Ramp Agent, also known as a fleet service agent or baggage handler, is responsible for the safe and efficient loading and unloading of baggage, cargo, and mail on and off aircraft, as well as other ground support tasks. They operate and maintain ground support equipment, ensuring aircraft are prepared for departure and arrival, and collaborate with other ground operations teams.

Key Responsibilities:

• Loading/Unloading:
  Safely and efficiently load and unload baggage, cargo, and mail from aircraft using various equipment like carts, conveyor belts, and containersOperate and maintain ground support equipment such as belt loaders, baggage carts, ground power units, and air conditioning units for aircraft.Assist with aircraft services like servicing lavatories, water ports.Direct aircraft to designated parking areas and tow/push back aircraft from gates.Ensure safety and security of aircraft, passengers, and ground operations personnel.Communicate with flight crews and ground operations teams to coordinate activities and address any issues. Ability to lift and carry heavy objects, stand for extended periods, and work outdoors in various weather conditions. Ability to operate various ground support equipment, including belt loaders and baggage carts. Strong understanding of aviation safety procedures and regulations.Effective communication skills to interact with flight ground operations teams, and other personnel.Ability to work collaboratively with other ground operations team members.Ability to identify and resolve issues quickly and efficiently.

2015-2019 TW safety and union representative

Ramp agents, who handle aircraft on the ground at airports, often have union representation that includes safety representatives to advocate for their well-being and ensure workplace safety. These representatives play a crucial role in identifying, addressing, and mitigating safety hazards in the workplace.
They actively identify potential safety hazards in the work environment and report them to the appropriate authorities, including management and OSHA, if necessary.
participate in workplace inspections, working with management to identify violations. represent the interests of ramp agents during negotiations with management regarding safety protocols, workplace conditions, and equipment maintenance.
They participate in the investigation of accidents and near-miss incidents to determine root causes and prevent future occurrences. ensure that workers are able to report unsafe conditions without fear of retaliation.

• TWU: union representative
  
  The Transport Workers Union (TWU) also represents ramp agents and works to ensure that workers on the front lines of airport operations have a voice on the job.
  Southwest Airlines, while not a unionized company, still relies on ramp agents to ensure airport operations run safely.
  The International Brotherhood of Teamsters (IBT) is also involved in ensuring the safety of airport workers, including ramp agents. Union representation plays a vital role in ensuring the safety and well-being of ramp agents. Safety representatives act as advocates for workers, ensuring that their concerns are heard and addressed.
• 2018 - 2023 Ramp trainer
• Instructing new hires and existing agents on the various aspects of ramp operations, including safety, equipment operation, and cargo handling.
  Keeping up-to-date on the latest regulations and best practices in airport ground handling. Understanding and adhering to safety protocols, security procedures, and emergency response plans.