DANIAL "DANI" HENDRICKSON
Maplewood,MN
Summary
Professional with strong background in client services, adept at building and maintaining relationships to drive client satisfaction and business success. Reliable team player with focus on collaboration, adaptability, and achieving measurable results. Skilled in conflict resolution, project management, and strategic planning, consistently delivering high-quality outcomes. Known for effective communication, problem-solving, and proactive approach to evolving client needs.
Overview
18
18
years of professional experience
Work History
Client Service Manager, Experiential Services
Advantage Solutions Sales And Marketing
01.2019 - Current
- I currently maintain a brand portfolio of beauty brands, vendors and brokers inside all Target Stores nationwide.
- I work with vendors on a daily basis to ensure all deliverables are received and deadlines are being met.
- I take a proactive role in working with brands and vendors on incremental opportunities to build overall brand awareness within Target Beauty.
- Enhanced client satisfaction by addressing concerns and providing timely solutions both internally and externally.
- Initiate new accounts through a detail oriented, knowledgeable and warm experience and developed customized service plans tailored to individual client needs, resulting in increased retention rates.
- Use critical thinking skills to identify gaps and suggest products to potential clients
- Manage multiple projects simultaneously, ensuring timely completion and high-quality outcomes.
- Perform research and analysis to maximize revenue with current vendors
District Sales Manager
Brand Connections
11.2015 - 01.2019
- Oversaw a dedicated team of 40 Target Beauty Concierges in 27 Target Stores in the Twin Cities Metropolitan Area.
- On a daily basis I would provide hands on training through co-selling in store, delivery of ongoing educational tactics and lead in person, market-wide trainings by partnering with participating beauty vendors both monthly and quarterly.
- My role also included daily communication with store management and elevation of any needs to the corporate office.
- Conducted applicant vetting, interviews and completion of new hire process for the market including onboarding requirements.
- Engaged with cross-functional teams for aligning sales initiatives with customer needs.
- Target beauty event staffing and reporting.
- Assisted other District Sales Managers and Regional Managers of the Target Beauty Concierge Program by helping to oversee markets remotely in San Jose and San Francisco, CA.
Spa Director
iSpa (Planet Beach Franchising)
06.2007 - 11.2015
- Train and manage a Team of 8 employees and a customer database of 10,000+ including an Electronic Fund Transfer (EFT) database on a monthly basis.
- Regularly participated in Business to Business opportunities to support the business and continue to drive sales.
- Maintained strong customer and employee relations while going through a large company rebranding.
- Organized special events aimed at attracting new clients and increasing brand visibility within the community.
- Coordinated staff schedules efficiently, ensuring appropriate coverage during peak hours while avoiding underutilization of personnel.
- Opened and closed spa according to standard procedures.
- Conducted regular inventory checks, maintaining adequate stock levels while minimizing waste.
Education
Associate of Science -
University of The People
01-2026
High School Diploma -
Roseville Area High School
Roseville, MN 01-2007
Skills
- Microsoft PowerPoint Expertise
- Proficient in Microsoft Office
- Proficient in Sales Force
- Proficient in Asana
- Strategic Account Coordination
- Sales Proficiency
- Strategic Task Coordination
- Exceptional communication
- Training and mentoring
- Team building
- Cross-functional teamwork
Timeline
Client Service Manager, Experiential Services
Advantage Solutions Sales And Marketing
01.2019 - Current
District Sales Manager
Brand Connections
11.2015 - 01.2019
Spa Director
iSpa (Planet Beach Franchising)
06.2007 - 11.2015
Associate of Science -
University of The People
High School Diploma -
Roseville Area High School
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