Danica Hover

Developing and executing comprehensive sales plans to drive revenue growth.
Managing and analyzing sales metrics to identify trends and areas for improvement.
Building and maintaining strong relationships with key clients to ensure customer satisfaction. Staying informed about market trends and competitor activity to identify new sales leads. Predicting future sales volume and revenue based on market analysis.
Managing daily operations and overseeing sales and marketing aspects of the restaurant.

• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

• Provided clerical support to company employees by copying, faxing, and filing documents.
• Assisted operations manager with planning of routine operations and special projects.
• Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
• Arranged travel accommodations for groups, couples, executives, and special needs clients.
• Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.

• Explained menu items and suggested appropriate options for food allergy concerns.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

• Cultivated warm relationships with regular customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Worked with POS system to place orders, manage bills, and handle complimentary items.