Danica Johnson
New Kensington,PA
Summary
Proven to excel in high-pressure environments, I enhanced guest experiences at Villa Ballanca by leveraging exceptional customer service and adept cash handling skills. My tenure as an Axe Throwing Coach and Head Junior Varsity Soccer Coach underscores my strong work ethic and ability to significantly improve team dynamics and individual performance through dedicated coaching and strategic motivation along with clear commitment and communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Villa Ballanca
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Axe Throwing Coach
Las Hachas
02.2023 - Current
- Collaborated with other coaches to share best practices and improve overall coaching quality across the facility.
- Enforced safety protocols during all activities, minimizing risk of injury among participants.
- Served as an ambassador for the sport by participating in public demonstrations and promotional events.
- Promoted a culture of sportsmanship among participants, encouraging positive interactions and mutual respect between throwers.
Head Junior Varsity Soccer Coach
Riverview
08.2024 - 10.2024
- Developed player skills through individualized coaching sessions tailored to each athlete''s strengths and weaknesses.
- Worked with children 1 on 1 and in a group setting
- Increased player motivation with inspirational pre-game talks, setting clear expectations, and providing constructive feedback.
- Established a strong alumni network to support the soccer program through mentoring opportunities and financial contributions.
- Time management and communication as well as commitment
Cashier
Ross Dress for Less
03.2020 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Health And Human Services - Sociology
Indiana University of Pennsylvania
Indiana, PA08.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Accomplishments
- played college soccer for 3 years
-Deans list 2 years
Certification
* RCA Recovery Coach Certification
*Mandated Children Reporter Training
* CPR/Cardiac Training
Additional Information
Have all clearances.
Timeline
Head Junior Varsity Soccer Coach
Riverview
08.2024 - 10.2024
Server
Villa Ballanca
07.2024 - Current
Axe Throwing Coach
Las Hachas
02.2023 - Current
Cashier
Ross Dress for Less
03.2020 - 10.2024
Health And Human Services - Sociology
Indiana University of Pennsylvania
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