Danica Manalang
PHOENIX,AZ
Summary
Highly-motivated medical office assistant with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Reliable Medical Office Assistant with experience in managing patient records, scheduling appointments, and coordinating healthcare services. Strengths include strong organizational skills, ability to multitask efficiently under pressure and experienced in fast-paced environments. Previous roles have showcased adaptability in fast-paced work environments and commitment to maintaining confidentiality of patient information. Demonstrated capacity to contribute positively to team dynamics while also working independently when required.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Medical Office Assistant
HonorHealth
Scottsdale, Arizona
10.2024 - Current
- Coordinated patient appointments and optimized daily office calendar.
- Assisted with patient intake and gathered necessary medical information.
- Obtained and recorded patient vital signs accurately
- Administered injections as prescribed by healthcare providers
- Performed electrocardiograms to monitor heart activity
- Prepared and handled specimens for laboratory analysis
- Processed insurance claims and verified patient eligibility to ensure timely treatment
- Assisted in setting up medical procedures for efficiency
- Phlebotomist
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Prepared patient charts prior to each appointment.
- Performed routine laboratory tests such as urinalysis and blood draws.
Diet Aide
Sagewood Acacia Health Care Center
Phoenix, Arizona
05.2021 - 11.2024
- Prepared nutritious meals according to dietary guidelines and individual preferences.
- Assisted residents with meal selection and special dietary needs.
- Maintained cleanliness and organization of dining areas and kitchen supplies.
- Communicated effectively with healthcare team regarding resident dietary concerns.
- Monitored expiration dates on all food items to ensure freshness.
- Organized kitchen areas and equipment.
- Observed special diets prescribed by physicians or dietitians for individual patients or residents.
- Cleaned up after meals were served as well as during meal service times.
- Ensured that all food items were properly labeled and stored correctly according to health regulations.
- Responded promptly to resident requests for special foods or beverages.
- Set up trays and food service carts to deliver food to residents.
- Engaged with residents to provide positive and enriching experiences.
- Cleaned and maintained dining room during and after each meal service.
- Refilled food and supply inventory in main kitchen and service units.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Store Associate
In N Out Air
Phoenix
10.2023 - 11.2023
- Maintained cleanliness and organization of store displays.
- Operated cash register and processed customer transactions.
- Collaborated with team members to enhance store operations.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Crew Member
Wendy's
Phoenix
02.2018 - 05.2021
- Prepared food items following safety and quality standards.
- Assisted customers with orders and provided excellent service.
- Maintained cleanliness of dining area and kitchen spaces.
- Operated cash register and processed transactions accurately.
- Collaborated with team members to ensure smooth operations.
- Restocked inventory and managed supplies efficiently.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Education
Medical Assistant Diploma - Medical Assistant
Brookline College
Phoenix, Arizona 02.2024 - 10.2024
Paradise Valley High School
Phoenix, ArizonaSkills
- Patient scheduling
- Appointment scheduling
- Schedule management
- Co-pay collection
- Phlebotomy
- Vital signs recording
- Basic clinical procedures
- Laboratory specimen handling
- EKG
- injection
- HIPAA compliance
- HIPAA regulations
- Clinical and administrative support
- Team collaboration
- Teamwork and collaboration
- Effective communication
- Attention to detail
- Time management
- Flexible availability
- Positive attitude
- Front desk management
- Patient demographics
- Insurance verification
- Preceptor
Languages
English
Professional
Tagalog
Professional
Timeline
Medical Office Assistant
HonorHealth
10.2024 - Current
Medical Assistant Diploma - Medical Assistant
Brookline College
02.2024 - 10.2024
Store Associate
In N Out Air
10.2023 - 11.2023
Diet Aide
Sagewood Acacia Health Care Center
05.2021 - 11.2024
Crew Member
Wendy's
02.2018 - 05.2021
Paradise Valley High School