Danica McNosky
Saint Louis Park,MN
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
25
25
years of professional experience
Work History
Patient Service Representative
Twin Cities Orthopedics
Plymouth, MN
12.2016 - Current
- Greeted patients upon arrival and directed them to the appropriate area.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
Patient Services Representative
Voyage Healthcare
Plymouth, MN
01.2014 - 12.2016
- Greeted patients upon arrival and ensured they had the necessary paperwork completed.
- Assisted with patient registration, insurance verification, and appointment scheduling.
- Coordinated with medical staff to ensure proper patient care was provided in a timely manner.
Patient Service Representative
North Memorial Health
Minneapolis, MN
02.2000 - 01.2014
- Sorted and distributed incoming mail daily.
- Inputted patient demographic data into electronic health record system.
- Ensured all necessary paperwork was completed prior to patient visits.
- Answered incoming calls in a professional manner.
- Assisted with the completion of medical forms and records.
- Maintained a clean and organized reception area.
Education
High School Diploma -
DeLaSalle High School
Minneapolis, MN06-1992
Skills
- Eligibility Determination
- Reception Management
- Patient greeting
- Insurance verifying
- Appointment Scheduling
- Check-in coordination
- Appointment confirmation
- Insurance Verification
- Scheduling appointments
- Customer Service
Accomplishments
- Nominated for "BE THE DIFFRENCE" Two times in my current eight years at Twin Cities Orthopedics. Meaning going above and beyond for either the patient or a co worker.
Timeline
Patient Service Representative
Twin Cities Orthopedics
12.2016 - Current
Patient Services Representative
Voyage Healthcare
01.2014 - 12.2016
Patient Service Representative
North Memorial Health
02.2000 - 01.2014
High School Diploma -
DeLaSalle High School