Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Disclaimer
Timeline
CustomerServiceRepresentative

Danice Gouldbourne

9 Jackson Road Kingston 10

Summary

Motivated and experienced professional seeking a position with a stable and profitable organization. Eager to contribute as a valuable member of a dynamic team, leveraging extensive business experience to drive success and achieve organizational goals. Committed to utilizing skills and expertise to their fullest potential, while continuously striving for excellence in all endeavors.

Overview

5
5
years of professional experience

Work History

Sales Associate

Kidtopia Limited
08.2019 - 01.2021
  • Handling the complete sales process
  • Work with potential customers to find the suitable footwear to meet their needs
  • Aid customers in finding the suitable gift for their child/children
  • Serve customers promptly and knowledgeably
  • Cashier in training

Customer Service Representative

Ibex Global
05.2021 - 10.2022
  • Track and provide customers with updates on their packages
  • Taking supervisor calls which entails going up and beyond to ensure that high priority packages gets delivered on time

Customer Service Representative

Iterum Connections
10.2022 - 01.2023
  • Ensuring that the customer gets their food item on time and also scheduling and updating any necessary information for the delivery personnel

Customer Service Representative

Sutherland Global Services
07.2023 - 08.2024
  • Process merchants credit card transactions
  • Provide merchants with there rates and fees
  • Cancel and Update merchants account

Education

School Leaving Certificate -

Care Bear Basic School
01.2007

School Leaving Certificate -

St. Peter Claver Primary School
01.2013

School Leaving Certificate -

Pembroke Hall High School
01.2018

Skills

  • Microsoft Office
  • Time Management
  • Communication
  • Customer Service

Accomplishments

  • CXC Principle of Accounts
  • CXC Food, Nutrition and Health
  • CXC Mathematics
  • CXC Information Technology
  • City and Guilds Mathematics
  • City and Guilds English Language

Hobbies and Interests

  • Reading
  • Graphic Design
  • Writing
  • Music

Disclaimer

I hereby declare that all the details furnished above are true to the best of my knowledge and belief, 09/29/2024 St. Andrew

Timeline

Customer Service Representative

Sutherland Global Services
07.2023 - 08.2024

Customer Service Representative

Iterum Connections
10.2022 - 01.2023

Customer Service Representative

Ibex Global
05.2021 - 10.2022

Sales Associate

Kidtopia Limited
08.2019 - 01.2021

School Leaving Certificate -

Care Bear Basic School

School Leaving Certificate -

St. Peter Claver Primary School

School Leaving Certificate -

Pembroke Hall High School

Similar Profiles

CREATE PROFILE
Danice Gouldbourne